The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. In recent years, many new banks have been created that have introduced a number of unique financial services. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

Banking 81

Banking Agile Airlines Finance 81

280 Group

AUGUST 24, 2020

For our next installment of the Trailblazing Women in Product Management series, I interviewed Shilpi Gupta, VP of Product Management at Yoma Bank in Myanmar. We had seen credit cards, digital apps, and banking apps work in developed markets.

Banking 172

Banking Product Management Product Manager Management 172

Mind the Product

MARCH 23, 2017

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. They hoped to kick-start technological innovation within the banking industry through increasing competition. Each promises a more convenient and transparent banking experience compared to traditional firms. In this talk by Ole Mahrt , Product Manager at Monzo, discusses how this approach can enable a powerful, intelligent banking experience.

Banking 103

Banking User Experience Product launches Agile 103

Mind the Product

JULY 29, 2019

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation. She discusses the challenges involved in starting a bank and how to succeed in a highly regulated industry. The Product Experience gap in Banking.

Banking 58

Banking Differentiation User Experience Vision 58

Advertiser: Data Robot

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

Banking

The Accidental Product Manager

JANUARY 27, 2020

Product managers have to practice being frenemies with banks Image Credit: 401(K) 2012. The Problem With Banks. However, there is a problem here: these markets are already being served by banks. Amazon, Microsoft , and Alphabet all offer cloud services that banks need.

Banking 70

Banking Finance Technology Marketing 70

The Product Coalition

JANUARY 21, 2020

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client Just how are banks assisting shape this?

Banking 78

Banking Information Finance Document 78

The Product Coalition

MARCH 29, 2021

The finance industry is massively influenced by the digital transformation as all other industries. Not only new payment methods are… Continue reading on Product Coalition ». scrum agile-product-managment product-development agile kanban

Banking 82

Banking Finance Development Agile 82

AlphaHQ

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch.

Banking 52

Banking Presentation Finance Reporting Tools 52

AlphaHQ

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch.

Banking 52

Banking Presentation Finance Reporting Tools 52

Advertiser: Data Robot

The new DataRobot whitepaper, Data Science Fails: Building AI You Can Trust, outlines eight important lessons that organizations must understand to follow best data science practices and ensure that AI is being implemented successfully.

Naming

AlphaHQ

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch.

Banking 52

Banking Presentation Finance Reporting Tools 52

TryMyUI

FEBRUARY 22, 2021

The post Banking on Bad UX vol. Sometimes, "usable" doesn't actually mean "usable" in the UX sense. Citibank is out $500 million on a "usable" UI that isn't even close to being usable. Learn the difference and save yourself a billion or so.

Banking 52

Banking UX Blog Finance 52

The Product Coalition

APRIL 14, 2020

How to Get Your Next 1,000 Customers without Breaking Your Bank was originally published in ProductCoalition.com on Medium, where people are continuing the conversation by highlighting and responding to this story.

Banking 78

Banking Outbound Inbound Advertising 78

TryMyUI

OCTOBER 10, 2019

The post Banking on bad UX: Finance website designs are failing gens Y & Z appeared first on TryMyUI Blog. Financial institutions are mired in bad design and even worse PR. Now, younger generations aren't buying in. How are financial website designs failing? How can financial institutions hope to rebound in the eyes of these tech-savvy and socially aware customers? Finance TryMyUI UX Industry Design finance millennial Usability Testing User Experience UX Design website zoomer

Finance 54

Finance Banking UX Blog 54

Advertiser: Data Robot

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

Banking

DevelopmentCorporate

NOVEMBER 3, 2021

Key Bank Capital Markets has recently published its 2021 SaaS Metrics report - its 12th annual installment The study covers over 230 SaaS companies from around the world. Uncategorized 2021 SaaS CAC Trends 2021 SaaS metric trends Key Bank Capital Markets 2021 SaaS Metrics

Banking 52

Banking Development Reporting Tools Marketing 52

The Product Coalition

JULY 8, 2021

Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. Banks can use NLP-powered chatbots to provide 24/7 customer assistance and personalized insights based on real-time financial data analysis.

Banking 125

Banking Document Reporting Tools Finance 125

The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more in equity and debt to use open banking to offer loans to people with ‘thin’ credit files.

Startups 91

Startups Banking Finance B2B 91

Mind the Product

JUNE 22, 2018

Following the success of M-Pesa he oversaw the launch of M-Shwari, a loans and savings bank account linked to the M-Pesa system which can also be accessed with a mobile phone. Both M-Pesa and M-Shwari have revolutionised personal banking in the remotest corners of Africa and have become the most successful service of their kind in the developing world. What does it take to manage the unlikely transformation in personal banking in rural parts of Africa?

Banking 89

Banking Construction Finance Vision 89

Speaker: Bryan Horn, Founder, CS Solutions

If you've ever called a bank, cable company, or organization that thinks it's "too big to fail", you've probably run the customer service gauntlet: you start off with a seemingly simple request, and you call the customer service line. Once the general service rep hands you off, you're transferred to every department known to man. Further and further down the rabbit hole you fall, and each time you're transferred, the waiting room music plays longer and longer, and the person at the end of the line knows less and less about you and your problems. After the call, you've probably popped a blood vessel. Join Bryan Horn, author of The Customer Service Revolution and founder of CS Solutions, and learn how to master the warm handoff. Bryan will teach how to develop a culture of accountability so that all members of the organization are equipped to handle customer concerns and offer quick resolutions.

Banking

Mind the Product

JULY 28, 2020

Unlike the banks, we display our fee upfront and deduct it before currency conversion. TransferWise was formed in 2011 out of frustration with the expense of sending money overseas.

Banking 170

Banking Marketing Leadership 170

280 Group

JULY 26, 2021

Paperless and mobile banking, touchless payments, the proliferation and increasing popularity of cash apps, and data-driven fraud prevention are all capabilities that hinge on the ability to digitally transform and adopt innovative technologies.

Reporting Tools 263

Reporting Tools Product Management Product Manager Banking 263

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. George” is the name of Erste Bank’s web and mobile app. And George Labs is the digital banking business unit of Erste Group.

Banking 96

Banking Reporting Tools Naming UX 96

Apptentive

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.).

Finance 130

Finance Banking Branding Positioning 130

Speaker: Naresh Soni, CTO, Tsunami XR

The pandemic has led to new data vulnerabilities, and therefore new cybersecurity threats. As technology leaders, it's time to rethink some of your product security strategies. Whether you need to rework your security architecture, improve performance, and/or deal with new threats, this webinar has you covered.

Webinar

The Product Coalition

OCTOBER 7, 2020

In recent years, we have seen long time banking and financial services players declare a new mission: to become client-centric, vowing a… Continue reading on Product Coalition ». financial-services fintech digital-transformation customer-experience product-management

Banking 77

Banking Product Management Product Manager Management 77

The Product Coalition

APRIL 27, 2020

Locally, in India we have seen multiple private players releasing their own cards in partnerships with different banks. Central banks across the world outline the guidelines for banking, payments and settlements systems in respective countries. What’s in it for the sponsor banks?

Branding 78

Branding Banking Differentiation Finance 78

Piyanka Jain

JANUARY 31, 2020

Hypothesis-driven vs. ML-driven I was talking to a CTO of a Fortune 100 bank this morning and we got talking about feature engineering in AI/ML models. Feature Engineering?—?Hypothesis-driven With the advent of ML and AI, many believe that the statistical methods of feature engineering are redundant. For example, in the case of a supervised classification 0/1 problem, many use LASSO now to identify features of importance instead of using the correlation matrix (stat approach).

Engineering 163

Engineering Banking Marketing 163

Product Management Unpacked

APRIL 3, 2020

I call this type of trust-building process in relationships a “trust bank account.” Relationships are like bank accounts because you make deposits and withdrawals. However, like real bank accounts, trust cannot be built quickly.

Banking 157

Banking Product Management Product Manager Management 157

Piyanka Jain

JANUARY 31, 2020

Hypothesis-driven vs. ML-driven I was talking to a CTO of a Fortune 100 bank this morning and we got talking about feature engineering in AI/ML models. Feature Engineering?—?Hypothesis-driven With the advent of ML and AI, many believe that the statistical methods of feature engineering are redundant. For example, in the case of a supervised classification 0/1 problem, many use LASSO now to identify features of importance instead of using the correlation matrix (stat approach).

Engineering 150

Engineering Banking Marketing 150

SidsAvenue

JUNE 20, 2020

To come to the solution, let us draw parallel to the banking system. If I need money, I would go to bank and take a loan if its possible. We do not feel embarrassed to take a loan from bank. The money of the trust is managed by a professional bank.

Banking 71

Banking Finance Naming Events 71

Mind the Product

NOVEMBER 11, 2019

Watch the video to see his talk in full, or read on for an overview of his key points: An overview of the UK digital banking sector. The UK Digital Banking Sector. The digital banking sector in the UK is filled with established large banks and financial service providers as well as a slew of new fintech companies that are disrupting the industry. He explains that banks are now seen as technology companies with a balance sheet. What is product leadership?

Leadership 77

Leadership Banking Vision Framework 77

The Product Coalition

JANUARY 30, 2020

And, immediately after the launch, Reserve Bank of India (Indian Banking Regulator) came up with a new regulatory requirement: every Indian Bank has to offer #BharatQR, a QR based card payment solution that accepts all network cards (#Visa, #Mastercard & #Rupay).

Banking 78

Banking Product Management Product Manager Management 78

UserInterviews

JULY 16, 2018

Research doesn't have to take a long time or break the bank. Here's how you can do fast, affordable research to improve your user experience

Banking 41

Banking User Experience Testing 41

Imaginary Cloud - Design

SEPTEMBER 17, 2020

Raiffeisen Bank International app: a simple example. Some of the apps even allow users to connect the app to a bank account to facilitate and create a more automatic process. Empathy is a powerful word and even a more powerful feeling.

User Experience 103

User Experience Banking Finance Events 103

UserInterviews

JULY 16, 2018

Research doesn't have to take a long time or break the bank. Here's how you can do fast, affordable research to improve your user experience

Banking 40

Banking User Experience Testing 40

UserInterviews

JULY 16, 2018

Research doesn't have to take a long time or break the bank. Here's how you can do fast, affordable research to improve your user experience

Banking 40

Banking User Experience Testing 40

ProductCraft

JULY 11, 2019

Traditional industries like retail, insurance, and banking may have a lot to learn from the software industry to evolve into digital enterprises, but they have plenty to teach as well. Especially when it comes to diversity and inclusion. Take retail, for example. Long before the software industry was reporting the demographics of its leadership and. Read more » The post Women in Product: How to Combat Bias in Product Management appeared first on ProductCraft by Pendo.

Banking 65

Banking Enterprise Leadership Product Management 65

280 Group

NOVEMBER 15, 2021

–Conor Cassidy, Vice President, Treasury Product Manager, Bank of America. Pre-order now through 11/25 for 20% savings and exclusive access to an online “meet the creators” event.

Product Management 202

Product Management Product Manager Events Certifications 202