Building a challenger bank the Monzo way – Ole Mahrt (ProductTank London)

Mind the Product

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. They hoped to kick-start technological innovation within the banking industry through increasing competition. Ole describes the dire state of technology within existing banks in 2012.

Is It Time For Amazon’s Product Managers To Go Back To College?

The Accidental Product Manager

Students who are looking to find a way to finance their college education generally have two options : federal loans (from the government) and private loans (from a bank). However, that also means that 10% of that very large number is owed to banks.

Optimize for an Experience not a Platform

Mind the Product

VR Banking? Take banking for example. Banks have faced serious pressure over the last couple years to make the move to mobile, since that’s where their customers live. The VR experience is a good example – customers probably aren’t going to leverage VR for their banking.

Product Manager vs. Product Owner

Roman Pichler

Many organisations that have adopted Scrum like banks, retailers, and media companies traditionally don’t have a product management group and hence no product mangers.

Let’s Abandon Customers and Users

Mironov Consulting

Banks, railroads, pharmaceutical companies, retailers, utilities and other primarily non-tech companies have IT Departments and manage IT as a cost center: the folks who give profitable business units what those business units demand.).

Product Manager vs. Product Owner

Melissa Perri

I went on being called a Business Analyst as I worked at banks and other financial services companies. I was doing a workshop for a very large bank when one of the attendees chimed in. “What is the difference between a Product Owner and a Product Manager?”.

Market Definition and Sizing

Under10 Playbook

Some markets are geographic, like Brazil or China; others are industrial, like education or banking. Generally, we define market segments as a combination of both: an industry within a geography—banking in China or education in Brazil.

Designing Your Way to Better Team Collaboration by Alison Coward

Mind the Product

The design studio of Swedish bank Nordnet is very specific about why when and how they meet, says Coward. As the founder of Bracket Creative, Alison Coward spends her working life advising creative teams on how they can collaborate better.

Applying Product Principles to Guide Better Product Decisions

Mind the Product

When we develop, these are our product principles: We are not a bank. We disrupt banking.

Climbing the Product Management Career Ladder

bpma ProductHub

It’s just as valuable to healthcare providers as it is to retailers and banks.”. Contributed by John Mansour. Before your mind wanders too far, let’s set the record straight.

Product Design: Let’s get Emotional

Mind the Product

My industry is financial services, and here new legislation such as PSD2 and Open Banking will present customers with even more options about who they bank with, where they invest, what products are available to them and where they go for advice. Banks must compete experience by experience with a relentless focus on delivering value to customers. For example, getting customers to engage in digital or mobile banking is top of most banks’ agendas.

The Evolution of Modern Product Discovery

Product Talk

And so in order to do that continuously, we need to make sure that we’re continuously adding to our bank of interviews and to our bank of experiments. Product management is evolving quickly.

Your Team is Smarter Than You Are: Why Autonomous Product Teams Work Better

Mind the Product

It means opening bank accounts in the target country and updating terms and conditions to comply with local money-laundering and securities laws. I’ve always argued that product management is a team sport.

Five Steps to Solutions-Driven Product Management

High Octane Product Management

Data security solutions for banks…customer service solutions for telecom…document management solutions for healthcare…you get the picture. Here’s what makes solutions-driven product management such a challenge. The vast majority of product companies are a mishmash of products brought together through mergers and/or acquisitions. Each one throws another silo into the fire that further fragments strategies, product plans, R&D, marketing and sales.

The Ideal Product Marketing Candidate for B2B

High Octane Product Management

Must have strong domain expertise in a particular industry (healthcare, banking, etc.) Wealth made simple: news and articles from IRC Wealth. This sample product marketing job description just might ruffle a few feathers. First, it’s not your typical “get the product off the shelf” job description. Second, there may be people in product marketing roles that don’t meet the requirements. Don’t sweat it. It’s a job description for the “ideal” candidate, and we all know how that goes.

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How Do You Test Automated Data Entry for Mobile Web Apps? A Tip We Gave to Our Customer

Amir Rozenberg

These days, many brands are finding new ways of streamlining the user experience in order to drive higher adoption rates, increased security, and user satisfaction.

Design Sprints by Jake Knapp

Mind the Product

These weeks have been successfully run everywhere from banks to airlines to charities. Design Sprints allow you to get to the crux of your problem and explore a solution, quicker than other ways of working.

Ways to Define Success and Measure Value for your Product Features

bpma ProductHub

Here are some unique ways that TIBCO Spotfire keeps the customer front-and-center: Elevating the voice of the customer through a public idea bank : Customers submit ideas and issues to Spotfire’s public idea portal, and the top ideas are implemented each release.

The next generation automation testing for video streaming apps by Perfecto & Accenture S3

Amir Rozenberg

What is interesting is the same phenomena outside this vertical: for example, 80% of all banks are planning to offer video-enabled banking services as an evolution of their digital personalized presence ( Source ).

3 Best Practices for Adopting Continuous Product Discovery

Product Talk

They’re also a regulated industry and if you’ve never worked at a bank or an insurance company or anywhere else that’s regulated, what this means is the company culture is set up to be safe. It’s easy to think you already do continuous product discovery.

Seven Things you can Learn From WeChat Product Development

Mind the Product

They can also connect their bank accounts to WeChat and transfer money to each other just like Venmo, Snapcash or Payments on Messenger. We tend to think of Chinese companies as imitators rather than innovators, but is this fair?

Discussing Teamwork and Measures on Agile for Humans

Johanna Rothman

The rest of the time they were so far under their predictions, they should have put the money in a bank account at 1% interest.). Ryan Ripley interviewed me on his podcast, Agile for Humans 83 about Create Your Successful Agile Project. We had a blast.

What makes Intercom different, and better, for Product people

Inside Intercom

Each bank of desks is a product team, with our PMs, Designers, Engineers, Researchers, Analysts and more sitting together. To the right of each bank you can see the dedicated team rooms. A couple of weeks ago myself and some of my team sat down to talk about how we could attract some of the best people around to join our Product team. We felt that Intercom was truly a special opportunity, but many people didn’t know that.

How To Determine Market Definition and Sizing

bpma ProductHub

Some markets are geographic, like Brazil or China; others are industrial, like education or banking. Generally, we define market segments as a combination of both: an industry within a geography—banking in China or education in Brazil.

Lewis Lin’s Favorite Books for PMs

Product Bookshelf

Capture and log these observations into your idea bank. The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. I asked Lewis C.

Books 30

Startups are cheaper to build, but more expensive to grow – here’s why

Andrew Chen

In the past three years prices are down by around a quarter, according to Citigroup, a bank; and further significant falls look all but inevitable. Startups should be getting cheaper to build.

Omni-Channel Product


Have you been unclear on whether to call your bank’s web support or banking support line to answer a particular question? Think of industries like banking, insurance, transportation, media, and retail. Have you ever received a text notification from your airline about a flight delay before the ground crew in the waiting area has the information? Are you baffled by the differences in your favorite retailer’s in-store and online experiences?

Productivity vs. Responsiveness

Mironov Consulting

If Deutsche Bank might license our consumer credit scoring system for $1.2M/year or ConAgra is interested in a variation on our ERP solution, we listen. Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms.

Please Try.

Melissa Perri

I cannot experiment because we are a bank. He was working at a bank when he was told he was not allowed to do something. “What have you tried to fix that problem?”.

True North: Managing Long-Term Roadmap Needs with Agility

Pragmatic Marketing

What makes sense for a bank selling bonds won’t work for a web company delivering a new media product. By Dave West. Everyone wants to see the product roadmap. Sales wants to use it to drive bigger deals, engineering wants to know what is coming next to make technology decisions and other teams want to feel like they are part of a long-term strategy that will take the organization to the next level. But, the market is fickle, with an ever-changing set of priorities and needs.

The entrepreneur’s ultimate guide to market research

The Product Coalition

Commercial sources include research and trade associations, banks and other financial institutions, and publicly traded corporations. It’s interesting how the simple act of searching the internet can yield so much data, but yet so little knowledge!

My Financial Stack as a Millennial

Sachin Rekhi

Prior to Capital One 360, I had a traditional brick & mortar bank that I found tedious as I was moving every year or two to a new apartment and couldn't easily keep track of where my local branch was and I hated having to go to or call the branch office for many basic banking functions.

The Importance of Listening to Your Customers by David Cancel

Mind the Product

What went wrong, says Cancel, is that the businesses involved – banks, credit card companies and retailers -weren’t listening to their customers.

Amsterdam product managers: who we are and how we work

Mind the Product

Since 2012, our friends at Mind The Product have done multiple surveys on the facts and figures of the product community.

Two Things Senior Executives Value Most From Product Management

High Octane Product Management

tier 1 banks in western Europe). Wealth made simple: news and articles from IRC Wealth. If you want raise the level of product management influence, think like an executive. Consider the various situations your senior executives find themselves in and the types of information that help them make more informed decisions. Then make it a routine practice to brief your executives accordingly. Make your executives look good and watch the product management influence skyrocket.

TEI 076: Effectively pitching your ideas and influencing others – with Nancy Duarte - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Her firm has created thousands of presentations for the world’s top institutions, including Apple, Cisco, Facebook, GE, Google, TED, and the World Bank and has taught many more people how to create effective presentations.

Must-have Tax Preparation Checklist For Your Business

The Product Coalition

13 critical items your tax preparer needs from you Trial balance that reflects balances in each of your company’s general ledger accounts Reconciled statements for the entire year, including: bank, investment, credit card, and loan accounts (Don’t have these prepared?

How I Leveraged an Explore & Exploit Algorithm to Find My Dream Job

Sachin Rekhi

And my sophomore summer I decided to try out an internship at Goldman Sachs working on Banking Technology: writing software applications for investment bankers. I'm a firm believer in needing to find your personal passion/skill/opportunity fit as the ultimate path to career fulfillment.

Innovation: Best Practice for Product Leaders

Mind the Product

Other Arab nations may have simply banked on their rich oil reserves, but Abu Dhabi and Dubai diversified to international tourism, business conferences and global trade.

TEI 095: Product line roadmapping for product managers – with Paul O’Connor - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Service platforms are quite interesting to look at, such as in the banking and insurance industries. The last episode was on the topic of product roadmaps and today we extend that topic by considering product line roadmaps – roadmaps for product lines and product families.