Building a challenger bank the Monzo way – Ole Mahrt (ProductTank London)

Mind the Product

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. They hoped to kick-start technological innovation within the banking industry through increasing competition. Ole describes the dire state of technology within existing banks in 2012.

Product Manager vs. Product Owner

Roman Pichler

Many organisations that have adopted Scrum like banks, retailers, and media companies traditionally don’t have a product management group and hence no product mangers.

Trending Sources

Let’s Abandon Customers and Users

Mironov Consulting

Banks, railroads, pharmaceutical companies, retailers, utilities and other primarily non-tech companies have IT Departments and manage IT as a cost center: the folks who give profitable business units what those business units demand.).

Leveraging Domain Expertise

Under10 Playbook

For example, domain expertise in fraud detection, security, or instructional design is the same whether you’re working in banking, health, or education. In the end, the details of a matter are important. The right and wrong of one's way of doing things are found in trivial matters.

Market Definition and Sizing

Under10 Playbook

Some markets are geographic, like Brazil or China; others are industrial, like education or banking. Generally, we define market segments as a combination of both: an industry within a geography—banking in China or education in Brazil.

Applying Product Principles to Guide Better Product Decisions

Mind the Product

When we develop Pay.com, these are our product principles: We are not a bank. We disrupt banking.

Designing Your Way to Better Team Collaboration by Alison Coward

Mind the Product

The design studio of Swedish bank Nordnet is very specific about why when and how they meet, says Coward. As the founder of Bracket Creative, Alison Coward spends her working life advising creative teams on how they can collaborate better.

Five Steps to Solutions-Driven Product Management

High Octane Product Management

Data security solutions for banks…customer service solutions for telecom…document management solutions for healthcare…you get the picture. Here’s what makes solutions-driven product management such a challenge. The vast majority of product companies are a mishmash of products brought together through mergers and/or acquisitions. Each one throws another silo into the fire that further fragments strategies, product plans, R&D, marketing and sales.

Design Sprints by Jake Knapp

Mind the Product

These weeks have been successfully run everywhere from banks to airlines to charities. Design Sprints allow you to get to the crux of your problem and explore a solution, quicker than other ways of working.

The Ideal Product Marketing Candidate for B2B

High Octane Product Management

Must have strong domain expertise in a particular industry (healthcare, banking, etc.) Wealth made simple: news and articles from IRC Wealth. This sample product marketing job description just might ruffle a few feathers. First, it’s not your typical “get the product off the shelf” job description. Second, there may be people in product marketing roles that don’t meet the requirements. Don’t sweat it. It’s a job description for the “ideal” candidate, and we all know how that goes.

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The Evolution of Modern Product Discovery

Product Talk

And so in order to do that continuously, we need to make sure that we’re continuously adding to our bank of interviews and to our bank of experiments. Product management is evolving quickly.

Climbing the Product Management Career Ladder

bpma ProductHub

It’s just as valuable to healthcare providers as it is to retailers and banks.”. Contributed by John Mansour. Before your mind wanders too far, let’s set the record straight.

Seven Things you can Learn From WeChat Product Development

Mind the Product

They can also connect their bank accounts to WeChat and transfer money to each other just like Venmo, Snapcash or Payments on Messenger. We tend to think of Chinese companies as imitators rather than innovators, but is this fair?

Startups are cheaper to build, but more expensive to grow – here’s why

Andrew Chen

In the past three years prices are down by around a quarter, according to Citigroup, a bank; and further significant falls look all but inevitable. Startups should be getting cheaper to build.

Ways to Define Success and Measure Value for your Product Features

bpma ProductHub

Here are some unique ways that TIBCO Spotfire keeps the customer front-and-center: Elevating the voice of the customer through a public idea bank : Customers submit ideas and issues to Spotfire’s public idea portal, and the top ideas are implemented each release.

Lewis Lin’s Favorite Books for PMs

Product Bookshelf

Capture and log these observations into your idea bank. The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. I asked Lewis C.

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3 Best Practices for Adopting Continuous Product Discovery

Product Talk

They’re also a regulated industry and if you’ve never worked at a bank or an insurance company or anywhere else that’s regulated, what this means is the company culture is set up to be safe. It’s easy to think you already do continuous product discovery.

Omni-Channel Product

svpg

Have you been unclear on whether to call your bank’s web support or banking support line to answer a particular question? Think of industries like banking, insurance, transportation, media, and retail. Have you ever received a text notification from your airline about a flight delay before the ground crew in the waiting area has the information? Are you baffled by the differences in your favorite retailer’s in-store and online experiences?

Productivity vs. Responsiveness

Mironov Consulting

If Deutsche Bank might license our consumer credit scoring system for $1.2M/year or ConAgra is interested in a variation on our ERP solution, we listen. Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms.

True North: Managing Long-Term Roadmap Needs with Agility

Pragmatic Marketing

What makes sense for a bank selling bonds won’t work for a web company delivering a new media product. By Dave West. Everyone wants to see the product roadmap. Sales wants to use it to drive bigger deals, engineering wants to know what is coming next to make technology decisions and other teams want to feel like they are part of a long-term strategy that will take the organization to the next level. But, the market is fickle, with an ever-changing set of priorities and needs.

The Importance of Listening to Your Customers by David Cancel

Mind the Product

What went wrong, says Cancel, is that the businesses involved – banks, credit card companies and retailers -weren’t listening to their customers.

My Financial Stack as a Millennial

Sachin Rekhi

Prior to Capital One 360, I had a traditional brick & mortar bank that I found tedious as I was moving every year or two to a new apartment and couldn't easily keep track of where my local branch was and I hated having to go to or call the branch office for many basic banking functions.

Amsterdam product managers: who we are and how we work

Mind the Product

Since 2012, our friends at Mind The Product have done multiple surveys on the facts and figures of the product community.

Two Things Senior Executives Value Most From Product Management

High Octane Product Management

tier 1 banks in western Europe). Wealth made simple: news and articles from IRC Wealth. If you want raise the level of product management influence, think like an executive. Consider the various situations your senior executives find themselves in and the types of information that help them make more informed decisions. Then make it a routine practice to brief your executives accordingly. Make your executives look good and watch the product management influence skyrocket.

Innovation: Best Practice for Product Leaders

Mind the Product

Other Arab nations may have simply banked on their rich oil reserves, but Abu Dhabi and Dubai diversified to international tourism, business conferences and global trade.

TEI 076: Effectively pitching your ideas and influencing others – with Nancy Duarte - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Her firm has created thousands of presentations for the world’s top institutions, including Apple, Cisco, Facebook, GE, Google, TED, and the World Bank and has taught many more people how to create effective presentations.

How I Leveraged an Explore & Exploit Algorithm to Find My Dream Job

Sachin Rekhi

And my sophomore summer I decided to try out an internship at Goldman Sachs working on Banking Technology: writing software applications for investment bankers. I'm a firm believer in needing to find your personal passion/skill/opportunity fit as the ultimate path to career fulfillment.

TEI 095: Product line roadmapping for product managers – with Paul O’Connor - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Service platforms are quite interesting to look at, such as in the banking and insurance industries. The last episode was on the topic of product roadmaps and today we extend that topic by considering product line roadmaps – roadmaps for product lines and product families.

TEI 081: Innovation Wars & creating products customers want – with Scott Bales - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

A bank that provided a mortgage that also helped you move would create a competitive advantage. A bank that provided a mortgage that also helped you move would create a competitive advantage. * How can product managers help their organizations become more innovative?

Taking Your Product Across Cultures by Lisa Long

Mind the Product

Instead PayPal or bank transfers are popular.

The Language of Things

Product Bookshelf

Sudjic describes the design of banknotes as an example of instilling a worthless piece of paper with perceived value (other than being backed by national banking systems). Design is both a way to understand the world and a way to increase consumption.

Passion and domain expertise

Under10 Playbook

A vice president at a bank created a method for detecting fraud. But because he also had market expertise of the industry—he’d been a bank vice president after all—the sales team hounded him for sales calls. We are what we repeatedly do.

Design Disruptors (ProductTank NYC)

Mind the Product

The film was created to highlight some of the world’s most influential companies that are putting user centered design first, transforming the way users do everything from hailing a cab or using social media, to banking online, and finding new music.

How We Conducted User Research in The Arab Market

UX Studio

We also learned it was particularly hard for an unknown brand to introduce mobile payment without a good reputation or support from the government or big banks. “Our product does not need any changes if we want to bring it to new markets because it will be successful anyway, just like at home,” said no smart product owner ever. They know that designing a good product is hard. Designing a good product for a new market is even harder.

Ask the Experts: How Can We Pick the Best Pricing Model for our SaaS Products?

Pragmatic Marketing

Instead of charging for the number of bank clerks that use your product, what if you charged by the number of transactions they process—or better yet, the total value of the transactions? Although there’s no generic answer that works for all situations, here are several things to consider when choosing a pricing model. Where does value come from? An ideal pricing model charges more as the customer receives more value. Many SaaS companies charge by the user count.

How Product Monopolies Can Hurt Tech Companies

Amplitude

Apple under Cook has doubled its revenues to $200 billion while doubling profit and tripling the amount of cash it has in the bank (now a quarter of trillion dollars),” entrepreneur Steve Blank wrote in October 2016.

Stories about users and User Stories

Under10 Playbook

Here’s one… User story: As a bank customer, I want to retrieve my card before getting my cash so I don’t forget the card in the machine. For agile teams, the biggest area of friction for agile teams is agreement on what constitutes a story.

How fast moving tech companies use customer interviews to accelerate innovation

Product Warrior

Your first cycle of the lean “Build, Measure, Learn” process is in the bank. New ideas are common place in product management to the extent product managers are often repeatedly saying “NO”. So when the embryonic idea is given a “YES” what should be next?

5 Product Development Myths That Are Holding You Back

Under10 Playbook

Hardware is going to cost more than software, but there are ways to cut the costs so that even a new entrepreneur can develop something and get it to market without breaking the bank. No one can ever say product development is an easy task.

True North: Managing Long-Term Roadmap Needs with Agility

Pragmatic Marketing

What makes sense for a bank selling bonds won’t work for a web company delivering a new media product. Everyone wants to see the product roadmap. Sales wants to use it to drive bigger deals, engineering wants to know what is coming next to make technology decisions, and other teams want to feel like they are part of a long-term strategy that will take the organization to the next level. But the market is fickle, with an ever-changing set of priorities and needs.