Database Management Systems in Business: The Technology and Tools

The Product Coalition

Database management systems enable businesses to convey information related to sales transactions, product inventory, marketing activities, and customer profiles. The database is defined as a group of electronic records, generally stored and accessed from a computer system.

Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022


Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? What is a customer success platform? New tools must show their value fast.


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Report templates for less status meetings

Folding Burritos

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be. Our goals and work are defined elsewhere, at different times, and there are good tools for that (like face-to face discussions, presentations, and roadmapping, product design and collaboration tools).

Systems Thinking, Part 1: Building Product Resilience to Bypass Disaster

280 Group

In this 3-part series, we will look at how to apply elements of systems thinking to the problems of resilience, sustainability, and leadership in Product Management. What is Systems Thinking? Social, economic, political, technological, environmental, and legal forces.

Report by Dresner Advisory Services: Embedded Business Intelligence Market Study

According to the 2020 Dresner Embedded Business Intelligence Market Study, embedded business intelligence is crucial for application success. This report explores the current state of BI and why application teams are increasingly choosing an embedded solution.

G2 Winter Report 2022: UXCam ranked #1 leader in Usability and Implementation for mobile app tools

UXCam Bluespace

UXCam Updates G2 G2 2022 G2 report G2 reports G2 winter report 2022 G2 winter reports 2022A big thank you to all our customers.

Sales Technology: 3 Trends You Need to Know

Inside Intercom

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Streamline workflows with better tools (not more tools).

Top 10 SaaS Customer Onboarding Software Solutions


A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one year.

Announcing ‘The Intercom Customer Support Trends Report for 2022’


Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report. Download the Intercom Customer Support Trends Report 2022.

Top 7 Video on Demand Platform Providers to Stream Your Videos

The Product Coalition

This boom in cloud-based video streaming has led way to the growth of many Video On Demand platforms. Netflix, Prime Video, Disney+ and Hulu are some of the leading VOD platforms across the internet that allow access to hours of video content which users can subscribe to and access anytime.

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

Moving from Solutions to Problems

Folding Burritos

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. Why Solutions Suck and Problems Rock. Solutions and ideas are often half-baked. Solutions are harder to break down. Solutions get outdated.

How Real Product Teams Make OKRs work: Extended Report

Mind the Product

The popular Objectives and Key Results framework (OKRs) can be a powerful tool, provided it’s understood and used correctly. The post How Real Product Teams Make OKRs work: Extended Report appeared first on Mind the Product.

12 Essential Tools For Your SaaS Marketing Automation Software Stack


This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What are the different types of SaaS marketing automation tools? Best SaaS marketing automation tools for SaaS. Analytics and Reporting.

New McKinsey Report Spotlights Product Management and Other Reskilling Efforts in Response to Market and Technology Trends

280 Group

The following insights have been drawn from the McKinsey & Company report: Beyond hiring: How companies are reskilling to address talent gaps , 2020. What follows are key insights from the report relevant to product management leaders.

4 Approaches to Data Analytics

As the analytics landscape continues to evolve, application teams who need to embed dashboards, reports, and other analytics capabilities in their applications can choose from dozens of solutions. How do you differentiate one solution from the next?

How to Build a SaaS Platform

The Product Coalition

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 software-development saas-development saa

Why Product Managers Should not Report to the CTO

Mind the Product

Product managers often end up reporting to the CTO, and some will argue that this is a good thing. So if they report to the CTO it creates the impression of bias against the business and user. Tools which can help product managers to be more effective have appeared as the role has matured. Budget to allow them to purchase their own dedicated product management tools and work with them to see that the tools are adopted properly across the organisation.

Announcing powerful new Intercom reporting features: conversation topics and custom reports

Inside Intercom

That’s why we’re so excited to announce two powerful new reporting features in Intercom to help you find the signal and surface the most valuable insights: conversation topics and custom reports. Drive informed business decisions with custom reports.

Best Onboarding Software for SaaS – 6 Tools to Improve Your User Activation


To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider.

2021 Dresner Advisory Services Business Intelligence Market Study

Every year Dresner reviews the state of the BI market as it stands today. This 12th annual report breaks down customer perceptions of BI and how well each vendor performs. See for yourself how all the major BI vendors stack up.

3 Reports Every Product Manager Needs to Share


Whether you’re still building reports in spreadsheets or using a tool like Dragonboat to automate the process, providing visibility and real-time progress updates is an […]. The post 3 Reports Every Product Manager Needs to Share appeared first on Dragonboat - Responsive PPM.

3 Reports Every Product Manager Needs to Share


Whether you’re still building reports in spreadsheets or using a tool like Dragonboat to automate the process, providing visibility and real-time progress updates is an […]. The post 3 Reports Every Product Manager Needs to Share appeared first on Dragonboat - Responsive PPM.

3 Reports Every Product Manager Needs to Share


Whether you’re still building reports in spreadsheets or using a tool like Dragonboat to automate the process, providing visibility and real-time progress updates is an […]. The post 3 Reports Every Product Manager Needs to Share appeared first on Dragonboat - Responsive PPM.

The State of User Research 2021 Report


The third annual State of User Research report uncovers trends in UXR methods, tools, salaries, and remote work. Includes data from 525 user researchers in 44 countries

The Essential Guide to Building Analytic Applications

Embedding dashboards, reports, and analytics in an existing application presents some unique opportunities—and poses unique challenges—to software teams. Download this eBook to hear 16 product experts share insights on business intelligence, UI/UX, security, and everything that goes into building a successful application with analytics at its core.

Service Desk Automation Demands Deep Integration with Monitoring Tools

eG Innovations

What is a Service Desk? ITIL’s definition of a service desk is: “The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.”.

Top 6 Translation Management Tools for Software Builders


As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Think of the following ones: Having localized software is more intuitive and easier to use.

The Ultimate Localization Platform Comparison

The Product Coalition

How to Choose the Perfect Tool for Your Project It used to be that when developers needed something translated, they had to send the translator an Excel file to work with?—?not And then LMS/TMS (Localization Management System/Translation Management System) tools appeared on the scene.

Top Analytics Solutions for Digital Teams Converge


G2–the top independent software review site–recently released their rankings of top software products for 2021 , informed by thousands of customer reviews. How G2 Ranks Amplitude: Best Software Products: #22. The way to do this is with self-service product analytics.

How and Why: Embedded Analytics Interfaces For Your SaaS Product

Speaker: Sam Owens, Product Management Lead, Namely Platform

Sam and Jessica faced a problem that many product managers face: their customers wanted better analytics and reporting, but analytics wasn’t the core function of the SaaS product Sam and Jessica manage. Evaluated their options for building a solution themselves or buying something.

Saas analytics tools [Best 20+ SaaS Analytics Tools For 2021 – By Use Case]


Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

MSP Remote Monitoring & Management Tools

eG Innovations

Software Tools that Managed Service Providers (MSPs) Need. eG Innovations is an end-to-end performance monitoring solution provider with a dedicated MSP solution and an MSP partner program to allow MSPs to use our functionality to provide value-added premium services.

Insights from Amplitude’s 2021 Product Manager Hiring Report


Another key finding: Product professionals who are skilled in one or more analytics platforms can make 14% more, on average—and can potentially make 17% more if they are skilled in Amplitude. What Coding Languages and Analytics Tools Do Product Managers Use?

Cacoo named one of the best flowchart and wireframe software tools by and Capterra


We are pleased to announce that Cacoo has been named the Best Overall Flowchart Software of 2021 on We are also recognized by Capterra as one of the best tools for wireframe diagramming.

What is Data Storytelling? The Value of Context and Narrative

This beginner’s guide explains what data storytelling means for your company’s business intelligence and data analytics, the importance of leveraging it today, and how Yellowfin’s own set of storytelling tools can enrich your insight reporting efforts.

Best user analytics tools for SaaS


When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. But how do you know you’re picking the right tools?

G2 Summer Report: Indicative Climbs Rankings as Leader


G2 has named Indicative as a Leader in Customer Journey Analytics in G2’s 2020 Summer Report. . Indicative is the only Customer Analytics platform designed specifically for non-technical business users that connects directly to your data warehouse. “Amazing end-to-end solution.”

Android Crash Reporting: Best Tools 2020

UXCam Bluespace

Crash reporting tools and best practices for Android

UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS


In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding.

Research Study: Customer Perceptions of the Community Experience

We surveyed more than 600 consumers about their perceptions of the community experience. Our aim? To reveal how community can impact business-focused objectives. Get your free copy of this research report today to find out how customer expectations can be addressed and how it can affect your brand’s bottom line.