Database Management Systems in Business: The Technology and Tools

The Product Coalition

Database management systems enable businesses to convey information related to sales transactions, product inventory, marketing activities, and customer profiles. The database is defined as a group of electronic records, generally stored and accessed from a computer system.

Customer Success Platform- An In-Depth Comparison of The Best Tools To Use In 2022


Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? What is a customer success platform? New tools must show their value fast.


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2022 Customer Service Quality Benchmark Report: A roundtable on support strategies for the year ahead


With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from this year’s report, the challenges ahead, and trends for 2022 and beyond.

Introducing: 2022 Mobile Customer Engagement Benchmark Report


This report contains data from the following app categories: Finance. Personal Services. Business Services. Download a complimentary copy of the report now to see how your app performed against the marketplace and to help set new, data-backed engagement goals for 2022.

Put Your Data to Work: The Complete Playbook

Turn your data into a competitive advantage. This playbook contains: Exclusive stats, research & insights on how the pandemic affected businesses. A comprehensive “Request For Proposal” (RFP) checklist and an interactive quiz to test your data knowledge.

Report templates for less status meetings

Folding Burritos

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be. Our goals and work are defined elsewhere, at different times, and there are good tools for that (like face-to face discussions, presentations, and roadmapping, product design and collaboration tools).

KPI 321

Sales Technology: 3 Trends You Need to Know

Inside Intercom

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Streamline workflows with better tools (not more tools).

2021 Mobile App Engagement Benchmark Report


Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help you understand your app’s engagement strengths and areas for improvement. What’s New in the 2021 Report.

Moving from Solutions to Problems

Folding Burritos

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. Why Solutions Suck and Problems Rock. Solutions and ideas are often half-baked. Solutions are harder to break down. Solutions get outdated.

How Real Product Teams Make OKRs work: Extended Report

Mind the Product

The popular Objectives and Key Results framework (OKRs) can be a powerful tool, provided it’s understood and used correctly. The post How Real Product Teams Make OKRs work: Extended Report appeared first on Mind the Product.

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

How to Build a SaaS Platform

The Product Coalition

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 software-development saas-development saa

Top 10 SaaS Customer Onboarding Software Solutions


A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one year.

Top 7 Video on Demand Platform Providers to Stream Your Videos

The Product Coalition

This boom in cloud-based video streaming has led way to the growth of many Video On Demand platforms. Netflix, Prime Video, Disney+ and Hulu are some of the leading VOD platforms across the internet that allow access to hours of video content which users can subscribe to and access anytime.

12 Essential Tools For Your SaaS Marketing Automation Software Stack


This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What are the different types of SaaS marketing automation tools? Best SaaS marketing automation tools for SaaS. Analytics and Reporting.

4 Approaches to Data Analytics

As the analytics landscape continues to evolve, application teams who need to embed dashboards, reports, and other analytics capabilities in their applications can choose from dozens of solutions. How do you differentiate one solution from the next?

G2 Winter Report 2022: UXCam ranked #1 leader in Usability and Implementation for mobile app tools

UXCam Bluespace

UXCam Updates G2 G2 2022 G2 report G2 reports G2 winter report 2022 G2 winter reports 2022A big thank you to all our customers.

Why Product Managers Should not Report to the CTO

Mind the Product

Product managers often end up reporting to the CTO, and some will argue that this is a good thing. So if they report to the CTO it creates the impression of bias against the business and user. Tools which can help product managers to be more effective have appeared as the role has matured. Budget to allow them to purchase their own dedicated product management tools and work with them to see that the tools are adopted properly across the organisation.

New McKinsey Report Spotlights Product Management and Other Reskilling Efforts in Response to Market and Technology Trends

280 Group

The following insights have been drawn from the McKinsey & Company report: Beyond hiring: How companies are reskilling to address talent gaps , 2020. What follows are key insights from the report relevant to product management leaders.

13 Product Mmanagement Tools the Best Product Managers Use

The Product Coalition

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?—?and and not the best product management tools. product pm product-design product-management tool

2021 Dresner Advisory Services Business Intelligence Market Study

Every year Dresner reviews the state of the BI market as it stands today. This 12th annual report breaks down customer perceptions of BI and how well each vendor performs. See for yourself how all the major BI vendors stack up.

Proactive Support in SaaS: How to Offer Next-Level Customer Service


They deal with numerous tools every day, so they subconsciously expect exceptional customer service. The benefits of proactive customer service include fewer support tickets, increased customer satisfaction , and better customer loyalty.

Announcing powerful new Intercom reporting features: conversation topics and custom reports

Inside Intercom

That’s why we’re so excited to announce two powerful new reporting features in Intercom to help you find the signal and surface the most valuable insights: conversation topics and custom reports. Drive informed business decisions with custom reports.

Press Release: UserIQ Launches Domo-Powered Reporting Solution


UserIQ Leverages Domo to Deliver Advanced Analytics and Visual Reporting to Customer Success Teams. First-of-its-kind solution targets fast-growing customer success industry. ATLANTA, GA, Feb.

Adopting Cloud Technology

eG Innovations

New Survey Data on Cloud Technology Adoption Trends. Which public cloud providers were being used e.g., Azure vs AWS vs Alibaba vs Google Compute Platform (GCP). The adoption of Kubernetes, container, microservices, and PaaS technologies.

How and Why: Embedded Analytics Interfaces For Your SaaS Product

Speaker: Sam Owens, Product Management Lead, Namely Platform

Sam and Jessica faced a problem that many product managers face: their customers wanted better analytics and reporting, but analytics wasn’t the core function of the SaaS product Sam and Jessica manage. Evaluated their options for building a solution themselves or buying something.

10 Best Customer Segmentation Tools for SaaS Businesses in 2022


How many customer segmentation tools are out there? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. No self-service.

The State of User Research 2021 Report


The third annual State of User Research report uncovers trends in UXR methods, tools, salaries, and remote work. Includes data from 525 user researchers in 44 countries

Best Onboarding Software for SaaS – 6 Tools to Improve Your User Activation


To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider.

PROS & CONS: Product Management and Product Marketing Reporting to the Same Executive

Product Management University

If product management and product marketing are on the same page with complementary agendas, and both are executing well, reporting structures don’t matter. reporting to a single executive can be highly beneficial. Let’s get the obvious out of the way right up front.

What is Data Storytelling? The Value of Context and Narrative

This beginner’s guide explains what data storytelling means for your company’s business intelligence and data analytics, the importance of leveraging it today, and how Yellowfin’s own set of storytelling tools can enrich your insight reporting efforts.

Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Thus, custom software development and engineers face the same challenges faced by the market demand.

Service Desk Automation Demands Deep Integration with Monitoring Tools

eG Innovations

What is a Service Desk? ITIL’s definition of a service desk is: “The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.”.

3 Reports Every Product Manager Needs to Share


Whether you’re still building reports in spreadsheets or using a tool like Dragonboat to automate the process, providing visibility and real-time progress updates is an […]. The post 3 Reports Every Product Manager Needs to Share appeared first on Dragonboat - Responsive PPM.

3 Reports Every Product Manager Needs to Share


Whether you’re still building reports in spreadsheets or using a tool like Dragonboat to automate the process, providing visibility and real-time progress updates is an […]. The post 3 Reports Every Product Manager Needs to Share appeared first on Dragonboat - Responsive PPM.

The Essential Guide to Building Analytic Applications

Embedding dashboards, reports, and analytics in an existing application presents some unique opportunities—and poses unique challenges—to software teams. Download this eBook to hear 16 product experts share insights on business intelligence, UI/UX, security, and everything that goes into building a successful application with analytics at its core.

3 Reports Every Product Manager Needs to Share


Whether you’re still building reports in spreadsheets or using a tool like Dragonboat to automate the process, providing visibility and real-time progress updates is an […]. The post 3 Reports Every Product Manager Needs to Share appeared first on Dragonboat - Responsive PPM.