I recently took the time to build a web application on Google App Engine and wanted to share my thoughts on the experience and the pros and cons of Google App Engine as a web development platform. The single greatest advantage of Google App Engine is speed to market of an application. MORE
I came to Intercom from a company with a culture of heavyweight engineering processes. From an engineering perspective, it successfully kept you focused on coding. When I started at Intercom, however, I was surprised at how lightweight the weekly engineering processes felt compared to my previous company. The post Why your engineering processes need to solve real problems appeared first on Inside Intercom. MORE
Designing Customer Habits Behavior design Behavior engineering engagement habit Habits Hook Model product managementAbout a year ago, I wrote an essay about how to win your competition’s customers habits. Today, I’d like to share a quick video of the ideas in that article. MORE
Designing Customer Habits Behavior design Behavior engineering Design engagement habit Habits Hook Model product managementLast week’s Habit Summit was amazing! It was wonderful to see so many blog readers and friends enjoying the keynotes — not to mention the Stanford sunshine. MORE
Invisible Engines: How Software Platforms Drive Innovation and Transform Industries by David S. “Invisible engines” are software platforms, software which makes services available to other software through Application Programming Interfaces. MORE
by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. MORE
Engineers at a leading practice management software provider struggled to manage a feature that was written in legacy code with obsolete tools. Whenever engineering upgraded the UI, the feature would break – costing time and resources. Product Management Usage Analytics Software Development Engineering MORE
Designing Customer Habits Behavior engineering community content HabitsLarry Page, CEO of Alphabet (the company formerly known as Google), has a quirky way of deciding which companies he likes. It’s called “The Toothbrush Test.” According to the New York Times, when Page looks at a potential company to acquire, he wants to know if the product is, like a toothbrush, “something you will […]. MORE
User Investment Behavior engineering Design Entrepreneurship habit testing Habits product managementChanging user habits isn’t easy — but understanding how to conduct Habit Testing will increase your odds of success. MORE
Let’s stop calling it software engineering or software development. Much of the language of software creation is based on the manufacturing metaphor. We “plan” software. We “engineer” software. We “assemble” software. MORE
He has had the opportunity to travel the globe both as an engineer and product manager representing the products he has designed and ( later on in his career ) that he product managed. After graduating in France, I followed a B.Eng in Electronics and Communication Engineering. MORE
One of the biggest challenges that the car manufactures are dealing with is the fact that there are not enough software engineers to work on these complex systems. Product crash dashboard screen features infotainment mobile phone software software engineer synch voice recognition wi-fi MORE
I joined Intercom a few months ago as an engineering manager and onboarding for the first time in a while made me realize some things I hadn’t before. I temporarily worked on three different teams and had 8 weeks of engineering, filled with meetings and conversations, before I eventually started managing people. Startups company culture employee onboarding Engineering onboardingOnboarding new employees is a hard process to do well. MORE
Design agencies and engineering teams are filled with talented and experienced people. Both agencies and engineering team are often evaluated based on the quality and quantity of their individual output. In my experience, design agencies and engineering teams can successfully work together if they have the right structure, oversight and mindset in place. Session with Engineering (60m). Agile Best Practices: SVP of Engineering Jeff Nielsen on Iteration Planning. MORE
Reviewing product strategy to design a growth engine for established business is a common ask of product leadership, although few businesses achieve it. This post shows you where do you start so you can design powerful and successful growth engines? MORE
As a student of engineering you’re incentivised to write a lot and to read a lot. In product engineering, you’re incentivised to deliver results and this means quickly shipping solutions to problems that are difficult to identify and hard to frame. MORE
Designing Ethically Behavior design Behavior engineeringAre we using behavioral design (and ethical manipulation) for good? How do we know? Now that we have the power to profoundly change peoples’ habits through technology, how do change behavior ethically? Manipulation Matrix In this short video, I talk to Amir Shevat, formerly at Google and now at Slack, about a simple test for […]. The post Here’s How to Ethically Manipulate Other People appeared first on Nir and Far. MORE
Designing Customer Habits Behavior design Behavior engineering Design HookedWhen Nathan Bashaw, CEO of Hardbound, reached out about doing a presentation around my book Hooked, I jumped at the chance to try a fun visual for sharing knowledge about habit-forming products. Let me know what you think of the format below and please share with others. </iframe. </iframe. The post The Science of Habit-Forming Products appeared first on Nir and Far. MORE
” Some takeaways: Different groups (sales, marketing, product, engineering and executive leadership) have their own success metrics, filters and biases. Motivating engineering teams is different from motivating sales teams. MORE
During his career he has performed most of the roles that are key to any technology company: product management, software development, product marketing, user interface design, usability engineering, technical writing, software testing, engineering management, and general management. I was a software engineer at HP Labs. I learned the hard way that it doesn’t matter how great your engineering team is if the product manager doesn’t give them something useful to build. MORE
From my experience of working directly with and solving problems for product management and delivery in a Fortune 100 financial services organization, I’d like to share my list of top grievances against bad product management, from an engineering perspective. MORE
In this segment, we’ll focus on ties between product managers and DevOps teams, how product managers can (should) champion DevOps work as part of their overall support of great engineering, and the organizational challenges this raises for product execs. MORE
In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Born from an engineering offsite. MORE
Let’s stop calling it software engineering or software development. Much of the language of software creation is based on the manufacturing metaphor. We “plan” software. We “engineer” software. We “assemble” software. MORE
What are some things we can do to build stronger product management and engineering relationships? Here are three simple practices you can adopt to strengthen your product management and engineering relationships so they work together more harmoniously. Product Management should take the lead and provide regular forums for Engineering on topics such as emerging market trends and target customer challenges, new business practices, and current customer successes.In MORE
Despite my post last week on the Shortcomings of Google App Engine and my decision to move away from it as a viable platform for upcoming projects, I have been impressed with the overall architecture and design of their experimental Task Queue API. Google App Engine is probably the strongest testament to this, allowing developers to quickly build web applications that scale to millions of users on an easy to use Python or Java runtime environment. MORE
As many of you know, I have been a huge fan of Google App Engine. While AWS has significantly moved the industry forward with on-demand virtualized instances and cloud storage, it has not developed a fully scalable runtime environment comparable to Google App Engine. Sure Google App Engine only supports a very restricted use case and set of technologies, but constraints can be liberating. MORE
The transition from engineering to product management is one of the most difficult. Of all roles that touch the product, engineers are the furthest removed from the market and the customers. It can be done successfully however, as many engineers have already proven. MORE
I was curious to see how the company ensures that every new engineer has the opportunity to do the best job of their career, and how that would translate to my personal growth and everyday life in Intercom. Making an impact as an engineer. It’s common for a new engineer to undertake simple tasks for their first few weeks in a new job but you won’t find this at Intercom. Achieving impact for our customers that fast is extremely motivating and empowering for a new engineer. MORE
Our teams across Intercom think and work holistically, so when we talk about Product, we mean engineering, design, product management, research and analytics. Our SF Product team is led by Ann Montgomery, leading product management & design, and Louis Bennett, leading engineering. Louis was one of the top engineering leaders at Trulia and helped to lead that business from $1M in revenue when he joined to $250M in revenue when he left. MORE
Product Management Usage Analytics Software Development EngineeringIn 1994, after winning 3 NBA Championships (and 3 NBA Finals MVP awards), Michael Jordan famously left the NBA for a year to pursue professional baseball. He landed on the Birmingham Barons, a lower minor league team for the Chicago White Sox. Jordan had his ups and downs with the Barons and never made it out of the minors in his 1 year in the league. MORE
Last night I had the pleasure of attending the latest Startup2Startup on engineering management with Yishan Wong , an early director of engineering at Facebook. The area we spent the most time discussing, both during the presentation and during the discussion that followed, was how to hire great engineers for your startup. I thought it was a particularly appropriate topic given that I receive weekly requests from colleagues asking me for help on their quest for engineers. MORE
As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. Today he’s leading Foundation Engineering at Stripe. One of my friends who had worked at Digg had moved there, and I went to work on the infrastructure engineering team. MORE
Much has been written about how product managers can get along with the engineering teams – however the converse is also just as important – engineers need to get along and deliver for product managers. It is therefore incumbent upon product managers (and technical team leaders) to help the developers and engineers, who are accustom to communicating just a problems, to change their behaviour and stop – think for a while and offer a solution to the problem(s) they encounter. MORE
Industrial Design vs Industrial Engineering. The same principles will apply to industrial designers and industrial engineers. Your industrial engineers will prioritize function over form. MORE
Frustrated Engineer. Product management and engineering needs to have a constant push-pull for progress to be made. Here are some of the things to keep in mind when working with engineers that I’ve gleaned from my experience. Lose time by over-building (or worse, building the wrong solution) because, had the engineers understood the problem being solved, they might have had a better (or quicker) way to solve it. Nobody likes process, certainly not engineers. MORE
Product Management Usage Analytics Software Development EngineeringStack Overflow co-founder Jeff Atwood has noted that he’s “a big fan of developers handling tech support calls for their software, at least a part of the time. It really motivates them to address the pain points users are experiencing, because they become shared pain points.” MORE
The engineering interview presents a unique opportunity to showcase your company’s engineering culture and values to potential new hires. It struck me that most of these interviews were so far removed from the daily routines of a software engineer. Most interviews are so far removed from the daily routines of a software engineer. At the end of the interview I got to demo my creation to a group of engineers that were genuinely excited to see what I built. MORE
As noted in my last post , Sales and Marketing often wonder whether Engineering is sufficiently motivated and engaged. Motivation and engagement look different on the tech side of the room: the outbound team often can’t tell whether Engineering is emotionally engaged. MORE
Adil Ajmal has been building engineering teams from scratch to huge for over 20 years. Here's what he's learned to close the best candidates for your company. Continue reading at First Round Review » MORE
75 During the analysis and design phases of the development cycle, software engineers face a lot of feedback from competing interests. Product Management Usage Analytics Software Development EngineeringWhen I was a product manager, I encountered a scenario that is probably familiar to my fellow PMs here. One of our products had so much killer functionality, it could basically do the equivalent of launching rockets for network security. MORE
Engineering Related Topics Inside Intercom
APRIL 20, 2018
I came to Intercom from a company with a culture of heavyweight engineering processes. From an engineering perspective, it successfully kept you focused on coding. When I started at Intercom, however, I was surprised at how lightweight the weekly engineering processes felt compared to my previous company. The post Why your engineering processes need to solve real problems appeared first on Inside Intercom.
Inside Intercom
MARCH 15, 2018
As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. Today he’s leading Foundation Engineering at Stripe. One of my friends who had worked at Digg had moved there, and I went to work on the infrastructure engineering team.
bpma ProductHub
SEPTEMBER 6, 2016
The transition from engineering to product management is one of the most difficult. Of all roles that touch the product, engineers are the furthest removed from the market and the customers. It can be done successfully however, as many engineers have already proven.
Mind the Product
AUGUST 2, 2017
Design agencies and engineering teams are filled with talented and experienced people. Both agencies and engineering team are often evaluated based on the quality and quantity of their individual output. In my experience, design agencies and engineering teams can successfully work together if they have the right structure, oversight and mindset in place. Session with Engineering (60m). Agile Best Practices: SVP of Engineering Jeff Nielsen on Iteration Planning.
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Bill Hinderman, Web and Experimentation Engineering Lead, Vivid Seats. How Vivid Seats Ensures Experimentation Success. Creating an experimentation culture is challenging. Bill Hinderman has been down that road - four times at four separate companies.
Under10 Playbook
MARCH 23, 2017
Let’s stop calling it software engineering or software development. Much of the language of software creation is based on the manufacturing metaphor. We “plan” software. We “engineer” software. We “assemble” software.
First Round Review
NOVEMBER 8, 2017
Adil Ajmal has been building engineering teams from scratch to huge for over 20 years. Here's what he's learned to close the best candidates for your company. Continue reading at First Round Review »
Inside Intercom
FEBRUARY 16, 2018
I was curious to see how the company ensures that every new engineer has the opportunity to do the best job of their career, and how that would translate to my personal growth and everyday life in Intercom. Making an impact as an engineer. It’s common for a new engineer to undertake simple tasks for their first few weeks in a new job but you won’t find this at Intercom. Achieving impact for our customers that fast is extremely motivating and empowering for a new engineer.
Mind the Product
NOVEMBER 29, 2017
From my experience of working directly with and solving problems for product management and delivery in a Fortune 100 financial services organization, I’d like to share my list of top grievances against bad product management, from an engineering perspective.
Speaker: Tristan Kromer, Lean Agile Coach, Kromatic
increase isn't worth the engineering time we're spending! Some teams struggle to constantly optimize conversion rates without understanding the financial impact of those conversion rates. Sometimes that 0.1% You'll learn: How to turn basic dashboard metrics into a financial model.
Proficientz – Product Management University
JUNE 21, 2017
What are some things we can do to build stronger product management and engineering relationships? Here are three simple practices you can adopt to strengthen your product management and engineering relationships so they work together more harmoniously. Product Management should take the lead and provide regular forums for Engineering on topics such as emerging market trends and target customer challenges, new business practices, and current customer successes.In
Inside Intercom
MARCH 19, 2018
The engineering interview presents a unique opportunity to showcase your company’s engineering culture and values to potential new hires. It struck me that most of these interviews were so far removed from the daily routines of a software engineer. Most interviews are so far removed from the daily routines of a software engineer. At the end of the interview I got to demo my creation to a group of engineers that were genuinely excited to see what I built.
Product Warrior
SEPTEMBER 10, 2016
Reviewing product strategy to design a growth engine for established business is a common ask of product leadership, although few businesses achieve it. This post shows you where do you start so you can design powerful and successful growth engines?
Inside Intercom
APRIL 19, 2018
In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Born from an engineering offsite.
Mind the Product
APRIL 17, 2018
Industrial Design vs Industrial Engineering. The same principles will apply to industrial designers and industrial engineers. Your industrial engineers will prioritize function over form.
Inside Intercom
FEBRUARY 26, 2018
by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something.
All About Product Management
FEBRUARY 12, 2008
He has had the opportunity to travel the globe both as an engineer and product manager representing the products he has designed and ( later on in his career ) that he product managed. After graduating in France, I followed a B.Eng in Electronics and Communication Engineering.
The Accidental Product Manager
DECEMBER 18, 2017
One of the biggest challenges that the car manufactures are dealing with is the fact that there are not enough software engineers to work on these complex systems. Product crash dashboard screen features infotainment mobile phone software software engineer synch voice recognition wi-fi
Sachin Rekhi
AUGUST 17, 2009
As many of you know, I have been a huge fan of Google App Engine. While AWS has significantly moved the industry forward with on-demand virtualized instances and cloud storage, it has not developed a fully scalable runtime environment comparable to Google App Engine. Sure Google App Engine only supports a very restricted use case and set of technologies, but constraints can be liberating.
Nir Eyal
SEPTEMBER 14, 2016
Designing Customer Habits Behavior engineering community content HabitsLarry Page, CEO of Alphabet (the company formerly known as Google), has a quirky way of deciding which companies he likes. It’s called “The Toothbrush Test.” According to the New York Times, when Page looks at a potential company to acquire, he wants to know if the product is, like a toothbrush, “something you will […].
Inside Intercom
FEBRUARY 19, 2018
As a student of engineering you’re incentivised to write a lot and to read a lot. In product engineering, you’re incentivised to deliver results and this means quickly shipping solutions to problems that are difficult to identify and hard to frame.
Nir Eyal
SEPTEMBER 22, 2016
Designing Customer Habits Behavior design Behavior engineering Design HookedWhen Nathan Bashaw, CEO of Hardbound, reached out about doing a presentation around my book Hooked, I jumped at the chance to try a fun visual for sharing knowledge about habit-forming products. Let me know what you think of the format below and please share with others. </iframe. </iframe. The post The Science of Habit-Forming Products appeared first on Nir and Far.
Inside Intercom
FEBRUARY 28, 2018
Our teams across Intercom think and work holistically, so when we talk about Product, we mean engineering, design, product management, research and analytics. Our SF Product team is led by Ann Montgomery, leading product management & design, and Louis Bennett, leading engineering. Louis was one of the top engineering leaders at Trulia and helped to lead that business from $1M in revenue when he joined to $250M in revenue when he left.
All About Product Management
JANUARY 29, 2008
During his career he has performed most of the roles that are key to any technology company: product management, software development, product marketing, user interface design, usability engineering, technical writing, software testing, engineering management, and general management. I was a software engineer at HP Labs. I learned the hard way that it doesn’t matter how great your engineering team is if the product manager doesn’t give them something useful to build.
All About Product Management
DECEMBER 9, 2008
Much has been written about how product managers can get along with the engineering teams – however the converse is also just as important – engineers need to get along and deliver for product managers. It is therefore incumbent upon product managers (and technical team leaders) to help the developers and engineers, who are accustom to communicating just a problems, to change their behaviour and stop – think for a while and offer a solution to the problem(s) they encounter.
Nir Eyal
AUGUST 15, 2016
User Investment Behavior engineering Design Entrepreneurship habit testing Habits product managementChanging user habits isn’t easy — but understanding how to conduct Habit Testing will increase your odds of success.
Sachin Rekhi
MARCH 1, 2011
Last night I had the pleasure of attending the latest Startup2Startup on engineering management with Yishan Wong , an early director of engineering at Facebook. The area we spent the most time discussing, both during the presentation and during the discussion that followed, was how to hire great engineers for your startup. I thought it was a particularly appropriate topic given that I receive weekly requests from colleagues asking me for help on their quest for engineers.
Nir Eyal
MAY 13, 2016
Designing Customer Habits Behavior design Behavior engineering engagement habit Habits Hook Model product managementAbout a year ago, I wrote an essay about how to win your competition’s customers habits. Today, I’d like to share a quick video of the ideas in that article.
Sachin Rekhi
JANUARY 1, 2009
I recently took the time to build a web application on Google App Engine and wanted to share my thoughts on the experience and the pros and cons of Google App Engine as a web development platform. The single greatest advantage of Google App Engine is speed to market of an application.
Nir Eyal
MARCH 28, 2016
Designing Customer Habits Behavior design Behavior engineering Design engagement habit Habits Hook Model product managementLast week’s Habit Summit was amazing! It was wonderful to see so many blog readers and friends enjoying the keynotes — not to mention the Stanford sunshine.
Nir Eyal
SEPTEMBER 29, 2016
Designing Ethically Behavior design Behavior engineeringAre we using behavioral design (and ethical manipulation) for good? How do we know? Now that we have the power to profoundly change peoples’ habits through technology, how do change behavior ethically? Manipulation Matrix In this short video, I talk to Amir Shevat, formerly at Google and now at Slack, about a simple test for […]. The post Here’s How to Ethically Manipulate Other People appeared first on Nir and Far.
Inside Intercom
FEBRUARY 6, 2018
I joined Intercom a few months ago as an engineering manager and onboarding for the first time in a while made me realize some things I hadn’t before. I temporarily worked on three different teams and had 8 weeks of engineering, filled with meetings and conversations, before I eventually started managing people. Startups company culture employee onboarding Engineering onboardingOnboarding new employees is a hard process to do well.
Mironov Consulting
NOVEMBER 10, 2016
As noted in my last post , Sales and Marketing often wonder whether Engineering is sufficiently motivated and engaged. Motivation and engagement look different on the tech side of the room: the outbound team often can’t tell whether Engineering is emotionally engaged.
Sachin Rekhi
AUGUST 24, 2009
Despite my post last week on the Shortcomings of Google App Engine and my decision to move away from it as a viable platform for upcoming projects, I have been impressed with the overall architecture and design of their experimental Task Queue API. Google App Engine is probably the strongest testament to this, allowing developers to quickly build web applications that scale to millions of users on an easy to use Python or Java runtime environment.
Mironov Consulting
NOVEMBER 22, 2016
” Some takeaways: Different groups (sales, marketing, product, engineering and executive leadership) have their own success metrics, filters and biases. Motivating engineering teams is different from motivating sales teams.
Mironov Consulting
JANUARY 13, 2017
In this segment, we’ll focus on ties between product managers and DevOps teams, how product managers can (should) champion DevOps work as part of their overall support of great engineering, and the organizational challenges this raises for product execs.
Revulytics
AUGUST 29, 2017
Engineers at a leading practice management software provider struggled to manage a feature that was written in legacy code with obsolete tools. Whenever engineering upgraded the UI, the feature would break – costing time and resources. Product Management Usage Analytics Software Development Engineering
Revulytics
JUNE 14, 2017
During the analysis and design phases of the development cycle, software engineers face a lot of feedback from competing interests. Product Management Usage Analytics Software Development EngineeringWhen I was a product manager, I encountered a scenario that is probably familiar to my fellow PMs here. One of our products had so much killer functionality, it could basically do the equivalent of launching rockets for network security.
Revulytics
JULY 12, 2017
Product Management Usage Analytics Software Development EngineeringStack Overflow co-founder Jeff Atwood has noted that he’s “a big fan of developers handling tech support calls for their software, at least a part of the time. It really motivates them to address the pain points users are experiencing, because they become shared pain points.”
Revulytics
AUGUST 4, 2017
Product Management Usage Analytics Software Development EngineeringIn 1994, after winning 3 NBA Championships (and 3 NBA Finals MVP awards), Michael Jordan famously left the NBA for a year to pursue professional baseball. He landed on the Birmingham Barons, a lower minor league team for the Chicago White Sox. Jordan had his ups and downs with the Barons and never made it out of the minors in his 1 year in the league.
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