15 Best SaaS Automation Tools To Include in Your Stack


Are you wondering which SaaS automation tool to use for your business? In this guide, you’ll learn about the best automation tools you should be using in your SaaS. SaaS automation is a way of making manual processes automated with the use of a SaaS service.

How to Build a SaaS Platform

The Product Coalition

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future.


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Database Management Systems in Business: The Technology and Tools

The Product Coalition

Database management systems enable businesses to convey information related to sales transactions, product inventory, marketing activities, and customer profiles. The database is defined as a group of electronic records, generally stored and accessed from a computer system.

Saas analytics tools [Best 20+ SaaS Analytics Tools For 2021 – By Use Case]


Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. In-App SaaS Analytics Tools.

How to Increase Your Research Efficiency and Move You From Insights to Action, Faster

Speaker: Michele Ronsen, UX Expert and Founder of Curiosity Tank

Join Michele Ronsen, UX Expert and Founder of Curiosity Tank, for an illuminating conversation on the ins and outs of efficient and effective UX research. This will be an interactive session! Bring your questions for Michele to answer live.

Best Product Growth Platforms for SaaS


If you want to take your SaaS company's MRR to the next level , it might be time for you to investigate the subject of product growth platforms. But with so many platforms out there, which one should your SaaS business choose? Growth platforms empower your marketers.

Best Product Adoption Tool For Product Managers


Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. In-app help.

10 Best Customer Segmentation Tools for SaaS Businesses in 2022


How many customer segmentation tools are out there? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. Pros: A code-free tool.

Systems Thinking, Part 1: Building Product Resilience to Bypass Disaster

280 Group

In this 3-part series, we will look at how to apply elements of systems thinking to the problems of resilience, sustainability, and leadership in Product Management. What is Systems Thinking? Social, economic, political, technological, environmental, and legal forces.

The Full Guide to Customer Research for SaaS in 2021


The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. Before we start, I should probably mention that for the last 3 years I have focused on customer research. Why is customer research important?

The Art and Science of Explaining Your Product Strategy

Speaker: Jason Tanner, CEO of Applied Frameworks

In-App Feedback: Top 5 Ways To Engage Mobile Customers For SaaS Business Success


Building, designing, and improving a SaaS product is a beautiful, never-ending journey. What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. In-App Surveys.

How To Set Up a Feedback Management System


Do you have a feedback management system in place? There are gathering tools aplenty – and I generally recommend one does not try to silo how feedback is collected. Expand your system beyond just a single tool. Jira in-app feedback widget. Research Teams.

The Top 19 Sentiment Analysis Tools for Digital Products in 2022!


One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. What Is a Sentiment Analysis Tool? What Are Sentiment Analysis Tools For?

11 Product Marketing Tools Every SaaS Company Should Try


The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview.

Customer Perceptions of the Community Experience

Speaker: Mike Ellis, Vanilla Forums Marketing Manager

What do your customers actually want? In a land of ever-changing customer behaviors and expectations, brands need to understand the experiences customers value the most, and how these can impact their business outcomes. Join us on May 27th at 12 EDT for an in-depth discussion led by Vanilla's Marketing Manager, Mike Ellis. Mike will walk you through this research and guide you on community usage in terms of the most valued customer experience aspects.

How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]


Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. We also discuss five best practices to follow when asking for reviews, and two tools that can be used to gather them. Asking for reviews in-app.

Best Customer Feedback Software for SaaS Businesses


Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software?

Our Top 3 Takeaways From the 2022 Gartner® Market Guide for Customer Success Management Platforms


The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”.

Top Cross-Platform App Development Companies in 2020

The Product Coalition

Are you still thinking over whom you can trust and depute implementing your big app idea? To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies.

2021 State of Analytics: Why Users Demand Better

As organizations become more data driven, their analytics requirements grow. Find out how knowledge workers use analytics and explore their needs and preferences.

8 Best SaaS Onboarding Tools in 2021


Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! So what are the best SaaS Onboarding Tools for 2021, and how do you know which tools to choose? Why Is SaaS Onboarding So Important?

The 7 Best Free SaaS Software Training Resources


Today, many software companies are delivering their software over the internet via web-based log-ins compared to traditional installed software. You might use SaaS applications daily already, cloud software like Google Drive, Zoom or Slack.

Product Management System Basics


What is a Product Management System? And at least one dedicated software application to help you take your products from concept to launch. As we look for a solution to create, what should our initial research phase include? For example, tools for: Data analytics.

SaaS Product Localization Strategy: The In-Depth Guide


What does the SaaS product localization process involve? How do you develop and implement a SaaS localization strategy? If you’re looking for help with localizing your in-app experiences, get in touch with Userpilot for a Demo! What is software localization?

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

What are the Best Customer Activation Tools for SaaS?


What is a SaaS product with non/poor customer activation tools and rates? A successful SaaS product should be able to drive customers to the next stage in their journey so they fully experience all your product has to offer, stick with it, and even recommend it to others.

9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)


The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. – you need a chatbot tool.

Tools of the Trade: A Look at Pendo’s Discovery Tech Stack

Product Talk

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas.

Product in Practice: Automating Customer Interview Recruiting at Zonar Systems

Product Talk

There are several ways to do this, whether you rely on existing tools or build something into your product. Dan is a Senior Product Manager at Zonar Systems, a B2B company that provides hardware and software solutions for commercial vehicle fleet operators.

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Ubiquitous Five years ago, data visualizations were a powerful way to diferentiate a software. Amazon now provides low-cost or no-cost visualization tools that drive down the. 2Ten years ago, standalone analytics tools were the epitome of capabilities. tools di cult to use.

The Ultimate Guide to SaaS Product Education


Why is it important for SaaS companies? How can you use a user onboarding platform to build a great product education in-app experience for your users? You should personalize your in-app guidance for each user segment. What is product education in SaaS?

How to Use Incremental Innovation to Build and Grow SaaS Products


Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. Disruptive innovation is what many SaaS startups aspire to. Customer research is essential to avoid this.

13 Product Mmanagement Tools the Best Product Managers Use

The Product Coalition

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?—?and and not the best product management tools. product pm product-design product-management tool

10 Key Customer Success Roles and Responsibilities for SaaS CS Managers


Creating a minimum-viable onboarding process with in-app guidance. Educating customers with in-app help and improving customer experience. Personalize in-app experiences based on specific segments and in-app behavior. Automate customer education with in-app training.

How to Package and Price Embedded Analytics

About Logi Analytics and Software Pricing Partners.25 to Lift Value and Revenue01 Today’s organizations are embedding analytics in commercial software applications at an exponential rate. software vendors and SaaS companies. research.

Customer Onboarding Process: How to Get New Customers to Adopt Your SaaS Product


Nailing the customer onboarding process is one of the most important tasks for any savvy PM or SaaS owner. Tooling is very important: you’ll want to pick the right one for the job. Successfully engaging customers put SaaS owners on the path to success. In-app guidance.

How to Collect Qualitative Feedback in SaaS


Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product.

Product-Led Organisations Redefine Research


Product-Led Organisations Redefine Research. Customer research, performed continuously in product-led organisations, is used to identify pain points, uncover problems worth solving, and validate assumptions. What Is Mixed Methods Research?

Product-Led Growth: The Best SaaS Scaling Approach in 2022 ????


What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management?

5 Early Indicators Your Embedded Analytics Will Fail

At Logi, we’ve worked with over 800 software. analytics often seek a Band-Aid solution. They invest time and money in a quick- fix tool, such as a bolt-on analytics that. solution, and you’ll never accomplish. positive ROI,” writes Anne Moxie in a Nucleus Research.