Tom-Tom Erik Isaksen – Disrupt Yourself or Die

Mind the Product

Lean Product Management Product Management Process Disruption Innovation Mvp telco telecommunications ValidationTom-Tom Erik Isaksen is the head of product, Norway, at Telia , a telecom service provider. He leads a department called Division X at Telia which creates next-generation concepts that are validated and adopted into the business lines. Speaking at Product Tank Oslo , he starts off saying: “Division X is building a whole new product in the engineering division.

The Global Benchmark Survey: Product Management Skills – Initial Insights

280 Group

These product management professionals worked across 25 different industries, with the largest concentrations in software, manufacturing, healthcare and pharmaceuticals, telecommunications and IT services, and finance and financial services. Late last year, 280 Group conducted its most ambitious and comprehensive survey to date, to learn more about the skill levels of product managers across the globe.

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Why Hardware Suppliers Need Artificial Intelligence, Business Analytics, and Machine Learning

TSIA

If you’re an industrial equipment, telecommunications, or healthcare organization with hardware on a customer site, you’re going to want to understand how artificial intelligence (AI), business analytics, and machine learning fit into the picture.

When is “Agile Scaling” the Answer?

Johanna Rothman

My very first job out of school was a development role on a very large telecommunications system for the Department of Defense. We probably could not have developed that telecommunications system with 12 people. At the Influential Agile Leader workshop earlier this year, I led a session about scaling and how you might think about it. I introduced the topic and explained that “scaling” might not be the answer.

Agile 61

A Deep Dive into Video Streaming: Popularity, Features, and Adoption

Centercode

As the market continues to lean into video streaming, the trends surrounding its adoption and satisfaction are becoming increasingly relevant for device makers, video content producers, telecommunications companies, and anyone who wants to take even a small slice out of this growing pie. On November 12, the Walt Disney Company launched their long-awaited video streaming platform, Disney+ …surprising no one.

Measuring Product Success – The Only Thing That Matters

Proficientz

The Organization – If you target organizations that consider their call center strategic to the business – such as a telecommunication company – the goal of your product portfolio is to help that business differentiate by giving their customers a superior call center experience. How can you gauge whether your product is hitting the mark? We’re not talking just good. We’re talking great, nailed it, hit it out of the park.

Tech philosopher Alex Wolf on designing harmonious technology

Inside Intercom

It taught me about just how swiftly technology can change economics, media and telecommunications.

Our Favorite Thank You Notes from Customers and Testers

Centercode

I received an email noting the fantastic support on a project I managed for a telecommunications customer. ‘Tis the season for gratitude. With Thanksgiving coming, we’re feeling especially grateful to work with you guys — the best customers, collaborators, contributors, and testers in the world! Knowing you’re helping to make lives a little easier and technology a little better is an intrinsic part of what it means to be a Centercoder.

Solving Product Development Challenges With Product Review

Mind the Product

I decided to use this tool when I was the VP of product management and innovation at Telenor, Norway’s state-owned telecommunications provider. Have you ever worried about knowing what to do next for your product? Often, the qualitative and quantitative data you have on hand about your product can provide only a fuzzy outline of what is happening and it can be challenging to know if you’re heading in the right direction.

How to Build High Functioning Teams

Pragmatic Marketing

Kirsten Butzow has over 20 years of product management and marketing experience serving the education technology and telecommunications industries in senior product management and marketing roles. When I think about managing product teams without clear guidelines or a comprehensive framework is like herding cats. Product teams are made up of people with very different roles.

How to use network diagrams in project management

Cacoo

When thinking about network diagrams , most people think of something that depicts a telecommunication network. When it comes to projects, the bigger it is, the more complex the management process becomes. There are tasks to plan, schedules to organize, and dependencies to juggle. In short, it’s a handful. This is where a network diagram project management approach comes in handy.

How Can Product Managers Recenter Goals for the Rest of the Year?

ProductPlan

Some customers became more reliant on products and services, such as delivery services and telecommunications, while others went dormant or fell out of favor, such as travel apps and rideshares. Unless your product management stack includes a crystal ball, all those goals and resolutions we made way back in January likely didn’t take global pandemics, fluctuating economies, and social unrest into account. Every year is unpredictable, but 2020 has been truly outdoing itself.

The Cycle of Life in Entrepreneurship

The Product Coalition

The telecommunication industry went through a hockey stick growth when mobile phones hit the market. I recall a discussion about life being a cyclical series of habits or activities in a time progression. We do almost the same thing every day?—?wake wake up, feed ourselves, work, take breaks, spend time at home and end the day with sleep. We consciously or subconsciously submit to daily, weekly and monthly cycles that sustain our lives.

New Product Development: an Introduction to Gate Systems

Mind the Product

I used to be head of product at Telenor, Norway’s state-owned telecommunications company, which also has a big portion of its operations in Asia. New product development is a risky business for companies – the failure rate for product launches hovers around 40%. A quick look at Product Hunt demonstrates there is a flourishing market for new products, all of them competing for our time and money.

The Number One Thing Product Managers Want This Year

ProductPlan

One product manager at a mid-size telecommunications firm warns about a “fixation on revenue or other specific KPIs without focusing on other KPIs that could reveal trends with dire consequences.”. Despite general happiness with their jobs , many product managers are still looking to improve some things, and there are some key things they want to change this year.

[Case Study] Using Balsamiq for Better Design Communication

Balsamiq

Until recently, for over 2 years, I mainly worked in telecommunications. Gregory Wolanski is an active writer about UX and recently published an article about his use of Balsamiq called "When and how I use Balsamiq". In it, he calls Balsamiq "an elegant digital napkin.". The post focuses on how it can be used to quickly sketch out alternate views for design proposals without getting hung up on unimportant details.

How We Conducted User Research in The Arab Market

UX Studio

Since the national telecommunication companies authenticate all phone numbers, they trust social platforms with phone number registration very much. “Our product does not need any changes if we want to bring it to new markets because it will be successful anyway, just like at home,” said no smart product owner ever. They know that designing a good product is hard. Designing a good product for a new market is even harder.

How understanding your tribe can help you build your product?

The Product Coalition

Most of these villages before the rise of cities and telecommunications lived in almost complete autarky. We are always looking for new people to meet, new customers for our product, new goals to reach with our digital marketing or product marketing. We want still to expand to have better KPIs, better metrics, to be the next million followers page or the next Facebook. Should we not put more effort and attention into our current community?

Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Apptentive

So for example, we work with a lot of companies in the telecommunications and media space, and as people have gotten more subscriptions, being able to manage their subscriptions on the fly using an app is an act of convenience as opposed to having to call up and wait on hold and trying to talk to somebody. Getting your app up and running is only half the battle. What comes next is equally as important. How do you determine what is and isn’t working?

Rune Madsen on the intersection of user experience and design systems

Inside Intercom

I taught a class called Reinventing Production Tools at the Interactive Telecommunications Program at NYU last semester with a fellow professor, Patrick Hebron, and one thing that we really encourage students to do is to not think about replacing Photoshop, but thinking about much more domain specific tools. More than 50 years ago graphic designers realized that having shared underlying rules when creating a bunch of related objects, a design system, was a smart idea.

6 Reasons to Get Excited About Gainsight and the Next Decade of Customer Success

Gainsight

We have customers from a variety of industries, including Computer software, Corporate Services, Telecommunications, Financial Services, and Healthcare. Customer success has taken the business world by storm, and not just in tech and SaaS. CSM is one of the fastest growing jobs worldwide across industries and geographies. Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success.