Should Product Managers Allow Customers To “Hack” Their Product?

The Accidental Product Manager

However, what they are discovering is that more and more young people are not viewing motorcycles as their preferred means of transportation. IKEA is designing products to be modified by their customers Image Credit: Lee Haywood.

How Can Product Managers Get Their Customers To Ride?

The Accidental Product Manager

However, what they are discovering is that more and more young people are not viewing motorcycles as their preferred means of transportation. Product managers need to find out how to get young people to ride motorcycles Image Credit: How do you get to work every day?

How to Design for Behavioral Change by Matt Wallaert

Mind the Product

This encourages users to choose Uber as their mode of transport. In this talk from ProductTank San Francisco, Matt Wallaert , chief behavioral officer at Clover Health, shares psychology-based methods for designing products that inspire people to change their behavior.

What Can Amazon Product Managers Do About The Customers They Don’t Have?

The Accidental Product Manager

Use Uber for transportation and look things up online. Can you believe it? Some people still don’t shop at Amazon! Image Credit: Claudio Toledo. As product managers, we spend a great deal of our time trying to figure out ways to get more people to buy our products.

Travis – thank you for leading us at Uber

Andrew Chen

Wenqi Shao: Thank you Travis for inspiring us to change the face of transportation, for being our chief problem solver. Uber is fundamentally reshaping people’s transportation habits and how they interact with their cities.

Product Managers Tackle The Santa Problem

The Accidental Product Manager

As more and more of us start to buy things online, what’s starting to happen is that we are getting very close to exceeding their capacity to transport our gifts to us in time for the holidays. Santa is going to need some help making his deliveries on time Image Credit: Oliver Schafeld.

What Should Tesla Product Managers Do When Your Customers Try To Break Their Product?

The Accidental Product Manager

The future consists of automatous cars transporting us to where we want to go with little or no input from us. Caption: Customers are trying to break Tesla’s auto drive feature Image Credit: randychiu.

Bar Code Scanner Product Managers Find A Way To Grow Their Market

The Accidental Product Manager

Bureau of Labor Statistics reports that the Transportation and warehousing industry has the highest rate of occupational injuries. Caption: Bar code scanners have been around for a while, how do you grow your market? Image Credit: Unitech.

The Bad Product Fallacy: Don’t confuse “I don’t like it” with “That’s a bad product and it’ll fail”

Andrew Chen

It turns out there’s some kind of Moore’s Law effect for the cost of transportation over time, and now I’m working there :). Benedict Evans at a16z recently tweeted the following: There’s so much truth in this tweet.

Build your customer relationships around consistency and trust

Inside Intercom

Just over 200 years ago the first steam-powered train entered service on The Middleton Railway in northern England and began transporting coal between Middleton and Leeds. The Industrial Revolution’s innovations in transport allowed businesses to operate at a scale which just wasn’t feasible before. It feels like we’re entering a golden age in relationships between customers and businesses. But really we’re just coming full circle.

Scaling Your Platform and Managing its Evolution

Mind the Product

You’ll find platforms across many industries, from transportation to book publishing. Examples of platforms are all around us. Businesses that have been successful at building platforms have disrupted traditional companies and scaled quickly.

What the evolution of cities can teach us about building platforms

Inside Intercom

They took note and improved public transport and implemented bike schemes, for instance. Sure, we need buildings and transportation but if we remove all the places where we can have human and personal interactions, then what is left but cold concrete and steel? These days it seems like everyone wants their service to become the next big platform – every budding entrepreneur begins their pitch by stating their aspiration to become the next Uber, Airbnb or Facebook of their field.

Lost In Digital Space? Why A New App Is Like Travelling

UX Studio

I’m not saying that Rome has designed an unbearably confusing public transport system. This works not only while using public transportation, but also often when using digital products. Getting around in digital space can be just as challenging as an unknown physical location; new apps or websites can overwhelm new eyes. This post will cover how experiencing new places while travelling made me a better UX designer. Just take the metro, they said.

Why Global Product is a Misconception

The Product Coalition

To illustrate, people need easy access to food, transport and accommodation. Maslow’s Hierarchy theorizes fundamental human needs are universal. Many of today’s product designs are founded on commonalities of human needs.

Where Does Product End and Brand Begin?

Pragmatic Marketing

Then there’s a market for an on-demand car transportation service that behaves differently. You don’t go to Starbucks for the coffee. Coffee is what you walk out the door with, but it’s not what keeps you returning to Starbucks (or to another favorite coffee shop).

Technology-Powered Disruption


Whether it’s transportation, entertainment, health care, or any other industry, I fully expect we’ll see new companies and teams emerge that apply the techniques of technology-powered products to disrupt their industries. Most people by now have read Marc Andreessen’s Why Software Is Eating The World. This was written back in 2011, and I’ve been watching his predictions play out in companies all around the world.

Jobs to be Done | Obstacles: What Holds New Ideas Back

Pragmatic Marketing

If we want to get around the city, public transportation is typically good enough to get the job done. And when you need to carry groceries or bulky items home from the store, public transportation is less than ideal. While researching the food and beverage sector a few years back, we came across a young woman living in what she described as a “unique” apartment. It had no kitchen.

Attack of the Post-It Notes

The Product Coalition

for that’s how they transported themselves?—?of Product managers, consider this a warning… It started slowly. There was no warning, no call to arms, no time to prepare. This was not your typical invasion.

Five Essential Steps for Getting into IoT Product Management

Mind the Product

Transportation. You want to get into IoT product management, but where do you start? What skills do you need? Which companies are working on IoT today? Start with these five essential steps. According to analyst firm Gartner, there will be over 20 billion connected devices by 2020.

Omni-Channel Product


Think of industries like banking, insurance, transportation, media, and retail. Have you ever received a text notification from your airline about a flight delay before the ground crew in the waiting area has the information? Have you been unclear on whether to call your bank’s web support or banking support line to answer a particular question? Are you baffled by the differences in your favorite retailer’s in-store and online experiences?

3 product manager types–and other innovation insights for product managers June 24, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

5) Personal Transportation. (6) Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Which of the 3 types of product mangers are you? (1) 1) Builders – the classic product manager. (2)

The Hierarchy of User Friction

Sachin Rekhi

Uber has been incredibly successful not only because it delivers rides at a lower price, but it significantly reduces the cognitive friction previously associated with taking a taxi, bus, or really any form of public transportation.

Virtual reality and your product development process

Mind the Product

A good experience aims to convey emotion and uses timing, space, lighting, sound, and interactions along with more traditional content to create a sense of presence and transport them into the world you create.

Moving from Business Analyst to Product Manager to "Online Product Manager"

All About Product Management

He currently managers a number of on-line products and services across a number of markets such as road transport and Human Resources. Andy wicks has worked as a Product Manager in two different industries.

How to build a billion dollar digital marketplace – examples from Uber, eBay, Craigslist, and more

Andrew Chen

The reason the estimate was so off, as investor Bill Gurley pointed out , is that Uber goes beyond taxi use cases and grows the market substantially by unlocking many new categories of transportation. Marketplaces are easily underestimated. When marketplaces get big, they can get really big.