Dear Strategy 111: Rethinking Airline Strategies
MAY 23, 2020
On this episode of Dear Strategy, we analyze an airline story involving a cancelled flight, a premium seat, and a not so premium re-booking experience. But now, more than ever, airlines may need to start re-thinking their strategies – especially with respect to how they’ve been treating their customers. The post Dear Strategy 111: Rethinking Airline Strategies appeared first on Dear Strategy.