Constructive Conflict

Clever PM

There are a great many company cultures in the world that go out of their way to avoid conflict of any kind. And, while the intent is good — nobody wants to work in a combative workplace — the common practice of lumping all conflict together into a single bucket and trying to toss it […]. Product Management Communication Culture Do's Facilitation Good PM Influence Interactions Leadership Organization PM Psychology

A Step-by-Step Guide to Constructing a Persona Workshop

Mind the Product

The post A Step-by-Step Guide to Constructing a Persona Workshop appeared first on Mind the Product. Our team is building a product for just one person. Unbelievable! Who is this person? His name is Eric. Eric is a senior developer at a medium-sized software company. With a smooth career path and eight years industry experience, Eric is considered a successful engineer. Eric loves coding and is passionate about new products. Radiohead is his favorite rock band.

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Dealing with Difficult Stakeholders and Team Members

Roman Pichler

But bear in mind that negative thoughts and emotions cloud your perception; they will make it difficult to have a constructive conversation with Jane. Think of moments when you saw Jane help others, make a constructive contribution, or commit other acts of kindness.

4 Daily Scrum Tips for Product Owners & Product Managers

Roman Pichler

If you are concerned about the sprint progress, then say so in a honest but constructive way. Tip #1: Know what it’s all about. The Daily Scrum meeting, sometimes also referred to as stand-up meeting, wants to help the development team manage its work.

Managing Product Teams for Success

Product Talk

Managers must learn to give constructive feedback rather than telling their teams what to do. I’ve been thinking about the challenges of managing product teams by outcomes.

From the Passenger Seat – An Engineering View of Effective Product Management

Mind the Product

The only constructive byproduct is a learning experience worth communicating to save other products from succumbing to the same mistakes.

What Should Tesla Product Managers Do When Your Customers Try To Break Their Product?

The Accidental Product Manager

It won’t work if it can’t “see” the lane markers, it can’t detect construction cones, etc. Caption: Customers are trying to break Tesla’s auto drive feature Image Credit: randychiu.

How aligning product and marketing teams improves customer experience

Mind the Product

If your customers’ experience through your business’ Loyalty Loop is to be seamless, it helps if everyone involved in constructing and managing that experience understands the full context of their work.

“My CEO is a Finance Guy Stuck on ROI…”

Mironov Consulting

So we engage constructively by reaching people where they are. (combining a series of similar conversations). Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI.

The Heart of Innovation by Blade Kotelly

Mind the Product

Then you construct the questions to help you understand the problem and then you try to answer the questions so you can work out which are interesting. Good innovation should make your company feel uncomfortable.

The power of a well-timed NO…and how to give one to your boss


By taking ownership of the exercise, you’re acknowledging that you value their input, plus it gives you the opportunity to formulate a well-constructed case against their request vs. a shoot-from-the-hip no-go response. Saying no is a true art.

Why Women Make The Best Product Managers


It's also important to acknowledge that sometimes the way we acquire these skills or traits is not through positive and constructive coaching from a skilled manager or mentor, but rather through very painful lessons learned. Recently I gave a keynote address to the Mind The Product Conference in London , and in that talk I wanted to illustrate, by example, the essential role that very strong product managers play for their team and their company.

8 Tips for Collaborating with Development Teams

Roman Pichler

Provide constructive feedback and share your concerns. Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. Provide guidance on the product, including its market, value proposition, business goals, and key features.

TEI 084: Product portfolio management – with Carrie Nauyalis - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

In this interview, you will learn… What portfolio management is, the goals of portfolio management, constructing and managing portfolios, and. What are the ways to construct a portfolio? What are the ways to construct a portfolio?

Making Consensus-based Product Decisions

Roman Pichler

Participating in this process can be difficult: it requires that people tolerate ambiguity, constructively deal with conflict, let go of their own ideas, and embrace someone else’s suggestion. Benefits and Limitations.

How To Price Your Product Correctly

The Accidental Product Manager

Yes, there may be the initial construction of the product – that’s the easy part to determine the cost of. Setting the right price can determine if your product will be a success Image Credit: Allen.

TEI 090: Agile product portfolio management- with Brent Barton - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

How can an Agile portfolio be constructed? Portfolios should be constructed around value streams. 5 Simple Rules of Agile Portfolio Management – blog post describing how to construct an Agile Portfolio. How can an Agile portfolio be constructed?

TEI 094: Creating product roadmaps for product managers – with Jim Semick - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

The best practices for constructing product roadmaps. What are the best practices for constructing and using roadmaps? The best practices for constructing product roadmaps.

Creativity by Scott Berkun

Mind the Product

The word “ build ” originally comes from using atoms to construct things. It’s hardly surprising, given a beautiful stone and brick city with wide promenades, and how the tower must have looked during its construction.

Creating effective customer feedback loops for product teams


Even if they have no prospect of purchasing the product in say, the next year, we still want their feedback—positive or constructive,” says Michelle. Any feedback whether positive or constructive is going to help us at the end of the day build a stronger product and grow the company.”.

Moving from Solutions to Problems

Folding Burritos

The reason is that we often fail to be constructive and pedagogic; if we don’t try to change their mindset, we’re sentencing ourselves to be thought of as “those pesky Naysayers.”. People from all over the company come to you with feature requests and ideas.

Paving the Cow Path and Other Stories by Simon Cross

Mind the Product

Facebook product manager Simon Cross chose to talk what has influenced his theories of product management at this year’s London #mtpcon, giving the audience some constructive advice and leaving them with some food for thought.

How Designers & Developers Can Work Better Together

Mind the Product

Being generous (and smart) with your time includes finding positive, constructive and encouraging ways to share feedback.

TEI 097: How product managers pitch and sell ideas to managers – with Chris Westfall - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

It’s an artificial construct. How can product managers construct an effective pitch? Constructing and delivering an effective pitch follows these steps: Start with your listener or audience – understand what is in their best interest.

Vision vs. Strategy


Normally I encourage teams to construct a product strategy around a series of product-market fits. Overview. In recent articles on keys to product success and the alternative to roadmaps I have highlighted that if you want the benefits of product team empowerment and autonomy, then you need to provide each team with the necessary context in which to make good decisions.

Understand Your Power To Claim Your Value (Part 2 of 3)

bpma ProductHub

The key to managing constructive conflict in a comfortable way is something that Stephen Covey fans will recognize – Seek first to understand. Bullying and name dropping expose you as someone who does not know how to manage conflict constructively and relies on others for influence.

How to be a Great Product Leader

Sachin Rekhi

The bar to hold yourself to is to ensure that when you receive constructive feedback on members of your team, you've been able to establish an action plan to address those capabilities and sometime in the future you hear from those same individuals that their feedback has been addressed.

A Guide to Collaborating With and Motivating Your Engineering Team

Mind the Product

On top of that they’re also highly sceptical – the best ones question everything (in a collaborative, constructive fashion). Product management is a cool job, arguably one of the most sought-after roles in business today. But, if you’ve been at it long enough, you inevitably end up hearing some version of this phrase at one time or another: God only knows when my product is going to be shipped! Frustrated Business Person (or PM).

Turn Your Release Notes Into a Content Marketing Machine

Mind the Product

When you’re constructing your roadmap, you should already be thinking about how you want to bundle tasks into releases and how those releases are communicated to your users.

Demo 44

Seven Things To Know Before Hiring A UX Team

UX Studio

We welcome constructive debates. That keeps us open to constructive criticism, different thinking and ideas. A product owner or manager considering cooperation with a UX team needs to know some things about us UX folks. By now you probably know a bit about the field, but we’d like to show you how we work from our perspective, too.

What’s next in growth?

Andrew Chen

This is the realm of A/B testing, funnel optimization, viral loop construction, building viral content, and creating sticky products. [I recently gave the keynote at the largest startup conference in Australia, StartCon.

3 Product Lessons I Learned From Finance

Sachin Rekhi

In investment management, we studied the idea of modern portfolio theory , which states that an investor can construct a diverse portfolio to maximize expected return based on a given level of acceptable market risk.

Creating product teams–and other innovation insights for product managers July 1, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Check out the quick and easy way to construct user stories at [link]. Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. .

UX Maturity Model: A tool to improve collaboration with the UX team

UX Studio

It becomes as useful for our clients as they are open to constructive feedback. Our UX Maturity Model arose from many questions and issues, such as: How does UX team involvement in product related decisions benefit us? Why test the product/prototype each week and with only five user tests per iteration? For what reason does a developer attend the meetings at even the wireframing phase? Why meet the product team in person when we can do everything remotely?

TEI 143: Organization performance improvement for product managers – with Adam Cohen

Product Innovation Educators

OMI was a business unit of CH2M, a large engineering construction company. OMI was a business unit of CH2M, a large engineering construction company. Product managers can create a better organization. Product management is the economic engine of society. It drives value creation.

SVPMA July Meeting – Steven Haines

The Product Bistro

The dynamic was largely expected, and there were some constructive actions presented by all the functional groups. On Wednesday, July 6th, I attended the SVPMA monthly meeting. This time was different from the usual invited speaker, it was Steven Haines of Sequent Learning who hosted a “role play” of a cross functional product meeting.

Using Outsourcing to Launch and Scale Your Product Faster

Mind the Product

Constructive negative feedback on tasks and goals is welcome. Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. So why would you want to outsource anything? Doesn’t outsourcing come with a lot of headaches just for a bit of saving? As with anything complex, it depends. Outsourcing: Why and When? Are there enough skilled developers at your location? Can you find people with the specific skill-set you require?

The State of Customer Development

Sachin Rekhi

It's important to construct your validation questions in such a way to get relative ranking of importance of problems, potential solutions, and more, otherwise you leave it too easy for the interviewee to say everything is important.

Imagine What a Rock Star Product Manager Could Do With Healthcare Reform

High Octane Product Management

Open-ended questions are a great way to get everyone involved in the conversation and build consensus in a way that’s highly constructive. Put all your political leanings aside. This is about pure, practical, common-sense, good old-fashioned problem solving skills and how they lead to great solutions! The famous words of Charles Kettering, “a problem well stated is half solved” have never rang truer!

How To Give Powerful Design Critique

UX Studio

Constructive critique. The designer has presented their masterpiece; they anticipate feedback; you were awaiting it; the deadline nears. You look at it with high hopes, and… see something very unexpected. Unfortunately, you don’t like it and can not accept it that way. It doesn’t align to the product vision, nor to the business goals. You just can’t use this design for your product. . So how do you express the need for something very different to the designer?