Multiple Short Feedback Loops Support Innovation

Johanna Rothman

Strategy and Product Feedback Loops. These problems and questions are all about delays in the system's feedback loops. It's time to see these feedback loops, starting with the team. How Long Are Your Team's Feedback Loops?

Embedding a Customer Feedback Loop Into Your Product Delivery

Gainsight

Constant feedback is the lifeblood pumping into every successful product delivery. Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Why build customer feedback loops?

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Build Team Resilience: Shorten Feedback Loops (Part 2)

Johanna Rothman

This part is about shortening feedback loops. They had one piece of feedback: the checkin broke “unrelated” code. It was time to see their feedback loops. See Your Feedback Loops. Every project (or effort) has at least one feedback loop.

Close the Feedback Loop: Why Negative Customer Feedback is Most Important.

Usersnap

Customer Feedback Loop is the process of enhancement for your products and services based on the feedback customers give you. And a Closed Feedback Loop is when you follow up with the customers and show them how their opinions impact your business decisions. But for many companies, the struggles lies in how to gather customer feedback? How to Create a Closed Feedback Loop? “It’s What sort of feedback do you want? Only feedback.”.

How to Work with Your Customer Success Team to Create a Great Product Feedback Experience

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

In this session, Hannah Chaplin and Rebecca Notté will detail the challenges of managing feedback between product and customer success teams and share their best practices on how to combat these challenges.

Create Feedback Loops (Agile Approaches) for Hardware Products

Johanna Rothman

Feedback Loops Drive Collaboration. What kind of feedback loops does a hardware team need? The question I have is which feedback loops does this team need? One-customer teams might be able to take feedback. (I

7 Best Practices for Closing the Customer Feedback Loop

UserVoice

Product Roles, Part 6: Shorten Feedback Loops

Johanna Rothman

And, batching the product planning in one-quarter chunks doesn't encourage us to reduce the feedback loop duration. When we optimize for shortening feedback loops, we can create more experiments and have more options for the product. If you can use your customer as your product owner (which was the original idea), that might be the shortest feedback loop you can create. Your feedback loops become long. Visualize Your Current Feedback Loops.

Closing the Customer Feedback Loop

Centercode

Whether it comes early in the development lifecycle, right before launch, or between releases, customer feedback is vital to understanding what your target market wants and expects. That’s why carving out a process for collecting, reviewing, responding to, and taking action on feedback is critical. This is called “closing the feedback loop.”. When it comes to closing the feedback loop, there are two levels of interaction that come into play.

Video: Developing a Continuous Feedback Loop

Sachin Rekhi

Video: Developing a Continuous Feedback Loop. Slides: Developing a Continuous Feedback Loop. Essay: Designing Your Product's Continuous Feedback Loop. I decided to expand upon an essay I originally wrote in 2016 about developing a continuous feedback loop for your product with detailed case studies of how I have implemented such a feedback loop for my current startup, Notejoy , as well as while leading LinkedIn Sales Navigator.

Short Feedback Loops: The Key to Building Innovative Products

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

In this webinar, "The Pragmatic Manager" Johanna Rothman will teach you why and how creating Short Feedback Loops at all levels drives product innovation!

Balance Innovation, Commitment, & Feedback Loops: Summary

Johanna Rothman

Is it possible to balance the product innovation and feedback we need, with the commitment our management wants? When does it make sense to ask for more feedback instead? Let's start with the need for very fast product feedback. High Change: Do You Need Estimation or Feedback Now? In fact, you don't need to offer estimation or commitment because you ask for much more product feedback. Your team might even sit with the customer to obtain faster feedback.

Efficient Product Feedback Loop – Best Customer Strategies & Latest Tools

The Basics of Product Management

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies.

Customer Feedback Loop: What is it and How To Close it

Userpilot

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Why should you care about collecting customer feedback?

Cultivating Relationships is Product Management

Feedback Loop

Ronke Majekodunmi is a senior product manager at PayPal. Directors User Research Innovation B2C B2B Aspiring PMs Career Leadership Enterprise Startup Executives Managers Design Product Management

How to Build Customer-Centric Products With Fast Feedback Loops

Check out our latest guide and learn the benefits of fast feedback loops and how you can use them to inform your product decisions, so you can confidently build products that meet your customers’ needs.

Designing Your Product's Continuous Feedback Loop

Sachin Rekhi

While every product team I've worked with leverages customer feedback to inform product decisions in some way, most fall short of designing their customer feedback loop to maximize the benefits to the product team of gathering, recording, and synthesizing feedback. They also often treat customer feedback as a point-in-time activity as opposed to a far more helpful continuous process. Catalog Your Sources of Feedback. Develop a Feedback River.

Shorter Feedback Loops Help Us Learn Faster

Johanna Rothman

I finally had the transforming idea about how to position the talk: Roadmapping and product planning are about feedback loops. The shorter the feedback loop, the faster and more often we can learn. That feedback loop works in at least these ways: The faster we learn, the more often we can question our product assumptions. See the post about Double-Loop Learning.) We need feedback from our customers to know they want to use the products we create.

How product teams can build effective customer feedback loops

ProductBoard

A lot of companies know how to collect customer feedback. But the real struggle is knowing how to create continuous feedback loops that provide valuable, actionable information that can inform strategic objectives. In this article, we’re going to see: How continuous feedback loops can improve your product The best ways to collect customer feedback How to engage customers with surveys What to do.

Customer-Led Growth is Product Management

Feedback Loop

Trish Wethman is the chief customer officer for Best Egg. User Experience User Research Innovation B2C B2B Career Leadership Startup Design Customer Led Growth

How Customer-Centric Feedback Loops Can Evolve Your Product Process

Speaker: Nickey Skarstad, Director of Product at Duolingo

Join Nickey Skarstad, Director of Product at Duolingo, as she discusses why it’s important to actively gather customer feedback, how to build customer feedback loops into your product planning, the best ways to decipher different types of feedback, and different frameworks for how/when to apply feedback processes.

Fighting Fraud is Product Management

Feedback Loop

Vignesh Krishnan is CEO of Research Defender. Directors User Research Influencing Stakeholders B2C B2B Aspiring PMs Career Leadership Enterprise Startup Executives Managers research Design Product Management

Balance Innovation, Commitment, & Feedback Loops: Part 3: Low Innovation Products

Johanna Rothman

Your planning feedback loops can be longer. We need short feedback loops in the project/program to see where we are and make small adjustments. Even if you do encounter technical problems, agile approaches help manage those problems with short project feedback loops. You don't need a lot of feedback to change the requirements. I didn't need a lot of product planning feedback, although I did need some.

Balance Innovation, Commitment, & Feedback Loops: Part 1: High Innovation Products

Johanna Rothman

Many of my clients are trying to use short feedback loops in agile approaches. The more need for product innovation and change, the shorter the feedback loops need to be. ” for at least these reasons: The act of estimation takes time away from doing the work and getting the feedback. The team needs very short feedback loops from the time they create the experiment to the time they receive feedback.

Podcast: Developing a Continuous Feedback Loop

Sachin Rekhi

We talked at length about what I've learned regarding how to best build a continuous feedback loop that allows you to consistently learn from your customers. Listen: SoundCloud | Apple Podcasts. I recently joined Ravi Sapata on Yours Productly , a podcast where he interviews various product leaders on their lessons learned developing successful products.

Use Discovery and Delivery to Experiment Our Way to a New Normal

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

Many of us are accustomed to planning for either discovery or delivery. We know how to plan for where we want to be for a product (delivery). And, we know how to plan to discover a market (discovery). Right now in 2020, those plans might not be worth anything. The world is still in upheaval—and no one has a crystal ball to know when we should plan more in-depth. Instead of planning for either discovery or delivery, we can use experiments—for all our work. When we focus on experimentation, small bets, and short feedback loops, we can create the kinds of products our customers will love.

Balance Innovation, Commitment, & Feedback Loops: Part 2: Moderate Innovation Products

Johanna Rothman

You don't need the extremely short feedback cycles (hours to a day) because you're not doing high innovation. The team needs feedback from the product owner as soon as they finish a story. The fast feedback cycles for the team helps the PO see what to rank next and what might need to change for the product. The series: Balance Innovation, Commitment, & Feedback Loops: Part 1: High Innovation Products.

How Product Teams Can Use Their Community to Close the Customer Feedback Loop

Gainsight

Why should you involve your customers and users in the Product feedback and ideation process? Getting customer feedback isn’t a new concept. From a product development standpoint, customer feedback is vital. The Classic One-Way Customer Feedback Process.

Relationship Management is Product Management

Feedback Loop

Christian Kletzl is CEO and co-founder of UserGems. Directors User Research Influencing Stakeholders Innovation B2C B2B Aspiring PMs Career Leadership Enterprise Startup Executives Managers Design

Sachin Rekhi explains how continuous feedback loops lead to better products

ProductBoard

Welcome to the latest post in our Age of Product Excellence series — a deep exploration of the Product Excellence Methodology, the product leaders who practice it, and the excellent products that result.

Knowing What Products Not to Build: A Case Study With NBC Universal

Knowing what not to build is just as important as what to build when it comes to product development. Learn how NBC Universal saved millions by knowing what not to build and created a more cohesive customer experience with Feedback Loop.

Customer Feedback is Product Management

Feedback Loop

Shay Howe is senior vice president of platform strategy at ActiveCampaign. Directors User Research Influencing Stakeholders B2C B2B Aspiring PMs Career Leadership Enterprise Startup Executives Managers Design

Building a Product Marketing Team is Product Management

Feedback Loop

Randi Lee is head of product marketing at Fundbox. Leadership Product Management Product Marketing

Data-Driven Strategy is Product Management

Feedback Loop

Satnam Singh is the Chief Product Officer, tax and trade for Thomson Reuters. Directors User Research Influencing Stakeholders B2C B2B Aspiring PMs Career Leadership Enterprise Startup Executives Managers Design

Validating Opportunities is Product Management

Feedback Loop

Luke Anderson is co-founder of Cann. User Experience User Research Influencing Stakeholders Innovation B2C Career Startup

How Product Teams Can Leverage Community

Speaker: Scott Baldwin of ProductBoard

Product Leaders, sign up if want to learn how to: - What is product excellence? - How community led and product-led growth can act as success multipliers - How to create a tight and ongoing feedback loop - How to leverage your community members to drive adoption. When: September 21st at 12pm EDT. Register today!

7 Usersnap Collaboration Tips to Manage Customer Feedback Loops with a Visual Twist + Most Requested Feature Release!

Usersnap

Rejoice, do a celebration dance, insert high-five emojis… visual customer feedback just entered a new league with the Attachment feature. Don’t stop at collecting feedback, manage it like a pro. And now you can attach additional images and files to the feedback threads. “An