article thumbnail

Building an Effective Product Feedback Loop

The Product Guy

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations.

article thumbnail

How to Create a Feedback Loop: Step-By-Step Guide With Best Practices


If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. What is a customer feedback loop?


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Alchemer Launches Alchemer Workflow – the Fastest, Easiest, Most Effective Way to Close the Feedback Loop with Customers and Employees.

Alchemer Mobile

. – February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. Alchemer Workflow leverages Alchemer’s award-winning heritage to deliver the fastest, easiest, most effective way to close the feedback loop with customers and employees.

article thumbnail

How to Use Feedback Loops to Validate Ideas with Peep Laja CEO at Wynter


What are feedback loops? How to Speed Up Your Feedback Loops by Peep Laja. How to Speed Up Your Feedback Loops by Peep Laja. We talk about feedback loops when you collect feedback, use it to improve the product, collect more feedback on the improvements, and so on. Let’s dive in!

article thumbnail

How to Work with Your Customer Success Team to Create a Great Product Feedback Experience

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. It is very common for your product operation team to feel overwhelmed with the amount of customer data that is available to them.

article thumbnail

Customer Feedback Loop: What is it and How To Close it


Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.

article thumbnail

Embedding a Customer Feedback Loop Into Your Product Delivery


Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product. Wondering how to anchor these feedback loops into your product? Why build customer feedback loops? So, why even bother building customer feedback loops into your product?

article thumbnail

Short and Sweet: A Deep Dive Into Concise Feedback Loops

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

We also know that short feedback loops aid in replanning. But how long should those feedback loops be? And how do we see all of those loops? These minimums will allow us to visualize value sooner and reduce product feedback loops. How those loops intersect.

article thumbnail

How Customer-Centric Feedback Loops Can Evolve Your Product Process

Speaker: Nickey Skarstad, Director of Product at Duolingo

In this webinar, Nickey Skarstad, Director of Product at Duolingo will discuss: Why it’s important to actively gather customer feedback in every stage of product development. How to build customer feedback loops into your planning, people, purpose, and development process. The best ways to decipher different types of feedback.

article thumbnail

Knowing What Products Not to Build: A Case Study With NBC Universal

Learn how NBC Universal saved millions by knowing what not to build and created a more cohesive customer experience with Feedback Loop. Knowing what not to build is just as important as what to build when it comes to product development.

article thumbnail

The Complete Guide to Managing User Feedback

Discover ways of consistently gathering user feedback, prioritizing ideas, planning your roadmap, and closing the feedback loop. Gain more engaged customers and build better products with the help of feedback. It can help you not only build the right features, but also avoid wasting time and resources.

article thumbnail

Use Discovery and Delivery to Experiment Our Way to a New Normal

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

When we focus on experimentation, small bets, and short feedback loops, we can create the kinds of products our customers will love. How to reframe discovery as the experimental loop. How short feedback loops, managing WIP (Work in Progress) and creating small bets creates an organization-wide approach to discovery and delivery.

article thumbnail

Achieving Elite and High Performance DevOps Using DORA Metrics

Speaker: Nico Krüger, Senior Director of Solutions Engineering at Rollbar

Companies that use the Continuous Code Improvement approach have a compact feedback loop that tells them when there’s a code issue that needs to be fixed, fixes it, then goes back to writing and running code. In this upcoming webinar, Rollbar will teach you one way to become an elite performer: focusing on Continuous Code Improvement.

article thumbnail

How Product Teams Can Leverage Community

Speaker: Scott Baldwin of ProductBoard

How to create a tight and ongoing feedback loop. How community-led and product-led growth can act as multipliers for a product's success. How product managers and community managers can work effectively together. How to build products with, not for, your community.