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Two Development Team Configurations I Lobby Against

Mironov Consulting

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines).  Then they can build as many custom connectors as the market wants… through a well-supported interface.

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A Product Manager’s Guide to Building Customer Loyalty


Building out a robust and effective onboarding program is critical to fostering customer loyalty as it provides the right amount of education, support, and prompting to get new users engaged and realizing the full value proposition as quickly as possible. This can also help boost your product’s net promoter score. Loyalty programs.