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Two Development Team Configurations I Lobby Against

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines).   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

Weak Development Team 129
Weak Development Team Software Review Systems Review Technical Review 129
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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

AUGUST 1, 2019

With plenty of choices and little incentive to stay if they’re not completely satisfied with their experience, customers hold all the cards when determining how long they’ll keep using or paying for a product or service. Customer loyalty isn’t built in a day. Customer Success. The benefits of customer loyalty. Loyalty programs.

Customer Experience 60
Customer Experience Onboarding KPIs Analytic Tools Data Visualization 60
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