December, 2023

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“We Should All Be in Search of Impostor Syndrome.”

The Product Coalition

Impostor Syndrome is a myth — and businessman and “Diary of a CEO” podcast host Steven Bartlett alludes to reasons why. By Tremis Skeete for Product Coalition Something tells me that when it comes to pursuing success, Steven Bartlett has initiated a dialogue that’s worth real engagement. Steven seems to be someone whom after years of applying igenuity while overcoming adversity, and not shying away from experimentation, hard work and determination — he knows how to be successful in business and

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What does 2024 hold for product managers?

Mind the Product

If 2023 - broadly - has been a year of generative AI, layoffs and questions about the future of product management, what lies ahead in 2024? Read more » The post What does 2024 hold for product managers? appeared first on Mind the Product.

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Last-Minute Gifts for The Product Manager That Has Everything

The Product Manager

Give the product manager in your life the holiday season of their dreams with the gifts they'd never admit they want. The post Last-Minute Gifts for The Product Manager That Has Everything appeared first on The Product Manager.

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Why Customer-Centric Product Analytics Are More Important Than Ever

Gainsight

Good data has never been more important to effectively interact with customers both in and outside your product. Knowing how deep (or shallow) customers’ product adoption may be is critical to driving them to achieve value, engaging at the right moment in the right channel, and improving overall customer and user experiences. And this data can only come from effectively capturing and acting on insights measured through product analytics.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Customer Experience Management vs Customer Relationship Management

Userpilot

Customer experience management vs customer relationship management? Both are important for affecting your customers, but what exactly are they, and how do they differ? Read on to find out their key differences and how they work together to help grow your product. TL;DR CEM focuses on the entire user journey with a brand, addressing needs and expectations at all touchpoints.

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The Future of UX Research is Brighter with AI

UserInterviews

Our panel on artificial intelligence technology in UX highlights many reasons researchers should be cautiously optimistic about this technology. Here are five.

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Selecting a Software Development Company in 2024

TechEmpower - Product Management

In 2023, there were approximately 26.3 million software developers worldwide. This vast pool of talent showcases a wide range of experience and portfolios, quality of work, and inquisitiveness. Given this diversity, it's important to be selective in the development services company with whom you choose to partner. In the 25 years that TechEmpower has been in business, we’ve seen thousands of companies come and go.

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GPT Needs UXR

dscout People Nerds

User research can help us understand and utilize GenAI both effectively and ethically. But GenAI can also provide opportunities for UXR at a pivotal time.

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Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?

Product Talk

Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking to customers , you’re identifying opportunities and assumptions and building out your opportunity solution tree and starting to run small tests to explore different ideas. Everything is going great right up until one of your stakeholders , like your CEO, approaches your team with a shiny new idea.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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What I Wish I Knew Before Writing a Book

Melissa Perri

Since publishing my second book, Product Operations, in October, I’ve been reflecting on what I learned writing two business books and wanted to share those insights that I wish someone had shared with me before I started. Escaping the Build Trap has sold over 75,000 copies in 5 years, and my second book Product Operations came out just a few months ago.

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The product manager’s playbook for AI/ML integration

Mind the Product

Uncover strategic insights on how product managers can seamlessly integrate AI/ML into their products to stay ahead. Read more » The post The product manager’s playbook for AI/ML integration appeared first on Mind the Product.

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Alchemer Adds Workday, PeopleSoft, Marketo, and Dynamics 365 Always-On Workflow Initiators 

Alchemer Mobile

Listen to events from HRIS, CRM, marketing, and e-Commerce software systems to trigger surveys within context of your employee’s or customer’s experience By Justin Falk, Alchemer Product Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing During December, we added to the library of Alchemer Workflow Initiators so that you can listen to events in even more systems your business runs on—such as CRMs, marketing automation, HRIS, and e-Commerce software—and automatically trigg

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How Merging Purpose With Profit Redefines Product Roadmaps And Product Success

The Product Coalition

“Purpose is not the sole pursuit of profits but the animating force for achieving them. Profits are in no way inconsistent with purpose — in fact, profits and purpose are inextricably linked.” — Larry Fink, CEO BlackRock Over my career, I’ve had many conversations about purpose and a similar number about value. Yet, those conversations rarely intersect despite being a perfect pair for a product.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Congratulating the 2023 Amplitude Pioneer Award Winners

Amplitude

Check out the Amplitude Blog to learn about digital analytics, product strategy, and product-led growth from our experts. Read the latest tips and examples to bring power to your products.

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Product in Practice: Iterating on Outcomes with Limited Data

Product Talk

We often hear from people that building an opportunity solution tree is hard work. And perhaps one of the most challenging parts of building opportunity solution trees is defining the outcome that you put at the top. One of the most challenging parts of building opportunity solution trees is defining the outcome that you put at the top. – Tweet This As a quick reminder, your outcome should be something the product team is able to directly influence, but it also needs to connect to a business ou

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The Ultimate Guide to Unstoppable Motivation

Nir Eyal

The Pacific Crest Trail is renowned as one of the most arduous—and sometimes dangerous—hiking trails in America. Every summer, thousands of intrepid walkers set off on the trail, beginning in spring and knowing they won’t arrive at the Canadian border until five months later. For most people, this sounds like a hellish feat of endurance. For University of Missouri professor Kennon Sheldon, it sounded like a perfect opportunity for a psychological experiment.

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Strategic alignment in product – Martin Eriksson (Product Partner, EQT, Mind the Product)

Mind the Product

Join us for an insightful conversation with Martin Eriksson, EQT Product Partner and Co-founder of Mind the Product. Martin unveils The Decision Stack, a model to empower product teams in making more effective decisions. We dissect the five steps of this model, demonstrating the power of a defined vision, cohesive strategy, and an understanding of objectives, opportunities, and principles.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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We Have To Support Every Line of Production Code Forever

Mironov Consulting

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”  There’s tremendous pressure to minimize the importance of a feature tweak to close this quarter’s big deal, and similar pressure to minimize both the initial effort to make that tweak and the ongoing effort to keep it working.

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Utility Eats Value for Breakfast: About Diminishing Marginal Utility

The Product Coalition

Let’s look at the distinctions between a utility and a novelty, and why the utility always wins the race for value in the hearts and minds of consumers. William Stanley Jevons (1835–1882). Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. I also thank Product Coalition founder Jay Stansell, who has provided a trustworthy and collaborative product management education environment.

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The Essence of Design: Its 4 Key Roles in Our Lives

freshtrax

“What is design?” This is a never-ending question for designers and others alike. Different people have different concepts of “design,” and this is often the cause of miscommunication and even minor disputes. The roles of today’s “designers” are incredibly diverse, making it quite difficult to sum them up in just a few words.

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Merry Value Delivery: What I Learned About Flow as a Blue Santa Volunteer

Agile Velocity

So how does Santa deliver millions of toys to everyone around the world? As a parent, my children have asked this question a couple of times and I’ve always resorted to the vague answer of “Christmas magic”. As someone who hangs out with a lot of Agile coaches, I can’t help but look at international, magical toy drop-off as a value delivery challenge.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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467: Strategic product planning – with Yaroslav Lazor

Product Innovation Educators

Unpacking the BRIDGeS framework for product managers Today we are talking about strategic product planning, which involves decision-making, problem-solving, feature prioritization, and product vision creation. Our guest is Yaroslav Lazor, Founder and CEO of Railsware. He created the strategic product planning tools and frameworks that Railsware continues to apply on projects for customers as well as their own products.

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Image generation AI: A paradigm shift in creativity and governance

Mind the Product

AI image generation provides creators with new and exciting capabilities but also raises some profound ethical questions. We look for a way forward that will harness its immense possibilities while also ensuring safety, transparency and responsible governance. Read more » The post Image generation AI: A paradigm shift in creativity and governance appeared first on Mind the Product.

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How to Create a Jobs-to-be-Done Survey: Template & Questions

Userpilot

The jobs-to-be-done survey is a great process to help you find out what your customers’ desired outcomes are, so you can make tangible improvements to your product that customers will find helpful. This article will cover everything you need to get started with your product. TL;DR JTBD surveys identify unmet customer needs and satisfaction, guiding product improvement and increasing customer happiness.

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Product Poetry: The Product Manager Island

The Product Coalition

For those who have been the sole product person at your company (or felt like it), experienced limited collaboration in favor of competition, felt the occasional (or frequent) tinge of imposter syndrome, or had limited support or mentorship, this is for you. Product is one of the most compelling and rewarding spaces to be in. At times, it is also one of the most challenging.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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From Novice to Nihon: How a Non-Designer Fell in Love with Japanese Design

freshtrax

What is design? To me, design is what you see the moment your eyes blink. It is the emotion you feel the moment you lay your eyes on something magnificent. It could be something as simple as fashion, a street sign, or as intricate as architecture. Japanese design has long been admired for its minimalist aesthetic and attention to detail. The clean lines, harmonious colors, and the use of natural materials creates a sense of tranquility and elegance that captivates the beholder.

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How to Support Cross-Collaboration with Engineering Teams

Gocious Blog

It takes many people to design and develop an amazing product. Many companies with large complex hardware, software, or cyber physical products can have numerous teams working simultaneously and in tandem with each other to ensure the best model makes it to the market. Successful products happen when great minds and teams work together. While it’s easy to imagine that this collaboration happens organically, the reality is that teamwork needs to be fostered.

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466: Use the 4 leadership motions to be more effective – with Janice Fraser

Product Innovation Educators

How product managers can navigate leadership challenges Today we are talking about four leadership motions that enable increased organizational effectiveness and productivity and alleviate organizational friction, waste, and indecision. The motions reflect a need for leadership change as organizations struggle for higher performance while supporting employees.