Wed.Jan 16, 2019

How to Think Like a Customer Success Manager

The Product Coalition

If 2018 was the year of the Product Manager, then it looks like 2019 will be the year that the Customer Success Manager steals the limelight. Customer Success has grown in stature over the past couple of years. It’s a job title that used to be met with “ Huh? ”

Podcast: How to Persuade People with Ben Newell

Mind the Product

Ben Newell was the first guest we got by recommendation.

Local High School Students Use CardBoard to Innovate

CardBoard

Warren Central High School seniors, Garat Phelps , and Christian Holtsclaw were posed a problem. Students within the cosmetology department needed a more reliable way to track their hours throughout the school year to earn their cosmetology license.

How to build, manage and scale a sales team – 12 strategies from the experts

Inside Intercom

Growing a sales team isn’t as simple as putting a bunch of A players in a room and getting them to start selling your product. Sure, you might get a few more deals across the finish line and maybe even score a lighthouse logo. But this approach rarely succeeds in today’s environment.

Nine companies share 30+ best practices for creating embedded analytics products

In this 4-part series, product and technology leaders share insights for successfully going to market with a data product. Find out how you can embed analytics in your solution, from building your business case to designing and launching your product.

Choosing the Right Software Partner, Part 2: Evaluating for Great People

Atomic Spin PM

Engaging with a service firm isn’t like buying a product. It’s about hiring a set of people to do work on your behalf. Yes, the company as a whole matters, but you also need to be confident that the people there have the right set of skills for your project.