Sat.Dec 03, 2022

Customer Experience Lifecycle in SaaS: How To Optimize Each Stage and Drive More Conversions?


The customer experience lifecycle paints the complete picture of a customer’s interaction with your brand. Optimizing experiences throughout this cycle to improve every interaction increases engagement and customer lifetime value.

Top 12 UX Improvements for SaaS That Enhance Engagement and Drive Retention


UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. The good news? There are many easy UX improvements you can make today to leave a better first impression.


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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage


What role does customer lifecycle management play in SaaS? How do you increase engagement at each stage of the customer lifecycle? If you wonder about these questions, we’ve got you.

What Metrics Measure Customer Satisfaction & 5 Strategies To Drive More Satisfied Customers


What types of metrics measure customer satisfaction, and how can they indicate the health of your customers and business? Customer satisfaction metrics, such as CSAT, CES, and NPS, help you measure customer loyalty and satisfaction.

Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.