Customer success professionals know that the strategies they use on a daily basis work. What they might not realize is that these same principles can also be applied in a community setting.

Adapting to a successful community may seem like taking on a bigger workload, but the same onboarding strategies CSMs use every day are ideal for community onboarding too.

Running a successful customer community should not be some big and scary initiative. In fact, it's something you already have the institutional knowledge to achieve.

On November 18th, at 12 pm EDT, Mike Ellis will be leading an exclusive session, Applying Customer Success Strategies to a Customer Community, where he'll help you understand how a successful online community belongs with Customer Success. Join the webinar to find out:

  • What a successful customer community can bring to a business
  • How the community can help CS and cross-organization objectives
  • The CS skills that are applicable across your organization
  • Why onboarding is paramount to the success of a community

Don’t sit around worried that a customer community is a mountain to climb; register for this webinar to learn why a community is necessary to your future customer success endeavors, and completely achievable!

November 18th at 9:00 am PDT, 12:00 PM EDT, 5:00 PM GMT

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