onboarding-kpis-customer-satisfaction 
Userpilot
NOVEMBER 9, 2023
Measuring different levels of customer satisfaction is one of the best ways to measure user sentiment. Instead of using a simple satisfied-or-not format, these levels of satisfaction allow you to get more detailed data on how users perceive your brand and find ways to improve customer retention.
Userpilot
NOVEMBER 14, 2023
Omnichannel analytics enable teams to get a 360 view of user behavior at different touchpoints of the customer journey. Analyzing customer journeys across all channels allows teams to remove friction that stops users from progressing down the funnel. That’s what this article explores. The type of analysis depends on your goals.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
NOVEMBER 18, 2023
Customize data points. You can even use the date field to set a custom start date if none of the aforementioned suits your purpose. You can use PoP analysis to measure key metrics like adoption, retention, customer lifetime value, etc. Determine the right analysis report to use. Book a demo now to try it!
Userpilot
NOVEMBER 23, 2023
In our guide to cohort analysis, we discuss: what is cohort analysis how it can help you improve your KPIs its main types how to conduct cohort analysis and interpret cohort tables best tools for analysis It’s quite a bit so without further ado, let’s get into it! This translates into high customer lifetime value.
Userpilot
NOVEMBER 22, 2023
Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. TL;DR Voice of customer analytics helps you understand the needs, pain points, and overall experience of your customers. Voice of customer feedback can be used to guide product enhancement.
Userpilot
NOVEMBER 7, 2023
In SaaS, acquiring customers through marketing is not enough for sustainable growth. That’s why customer engagement marketing is an essential pillar, as it provides the building blocks for making customers stay, engage , and eventually become loyal advocates for your product.
Userpilot
NOVEMBER 28, 2023
TL;DR User engagement analysis is the process of studying how your customers interact with your product, allowing you to gain useful insights into their behaviors and motives.You can understand what resonates with your users by measuring and analyzing user actions such as product usage and time spent. Let’s dive in!
Expert insights. Personalized for you.
100 
Let's personalize your content