eG Innovations

JULY 2, 2019

A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count. At eG Innovations, we have been a Microsoft Office 365 user for several years. A couple of days ago, our users were complaining of slowness when accessing SharePoint Online.

Data Visualization 75

Data Visualization Enterprise Reporting Tools Customer Experience 75

UserVoice

JULY 4, 2019

What follows is our take on the best tools for the following product management tasks: Data Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. User Research Tools for Product Managers. There are a variety of user research methods out there.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

The Product Guy

JULY 4, 2019

I developed and implemented a standards process to address each problem which included user guides and one-on-one training for each team member. As Product Manager for a scrappy startup, I led agile sprints, collaborated with leadership and engineers, created user stories, and managed Jira. About Magdaline Derosena. Better Decisions.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

eG Innovations

JULY 4, 2019

The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops. In terms of metrics that make up the user experience, logon times are one of the most important for an end-user and for the organization. 1 Logon Times.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Intercom, Inc.

JULY 4, 2019

We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. You want to reduce the scope of your question to: “What are the things we can change in our behavior or our users’ behavior that might make our customers more satisfied?” Short on time? Short on time?

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Usersnap

JULY 1, 2019

According to ThinkJar ’s customer strategy research, 86% of consumers are willing to pay more for an upgraded experience. As a product owner, UI/UX designer or a marketer, we are all working to optimize the website experience and bring in more customers. But what defines a good experience? What is a good customer experience? “A

Data Visualization 75

Data Visualization User Testing Customer Experience Product Research 75