Intercom, Inc.

JULY 30, 2020

But, ultimately, it’s customer success managers who will proactively tackle the complex customer problems at its root. . It feels like crowdsourced problem-solving. When it comes to churn risk, in particular, automation can provide great value in sounding the alarm as is the case with Clearbit’s machine learning model.

Data Visualization 145

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 145

Usersnap

JULY 17, 2020

Why Translation Management matters. Translation Management, in short, deals with the process of transferring text from one language into another one. There are many reasons why Translation Management is important for your product’s customer experience. Best-in-class translation management tools.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52

Business of Software Conference

JULY 28, 2020

Humans are horrible at risk management! Now if you’re a product manager you look this, you’re like Oh my God this is just make work. And so, we have beliefs about how humans are at risk management is everyone familiar with the trope of Florida man? How do we think about humans and risk management?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Mironov Consulting

JULY 16, 2020

It quickly turned into a big crowdsourced effort, because it was so simple anyone could join us. PR” and “crisis management” are about responding to specific events. We began working together, refreshing Breitbart.com dozens of times a day, to see what brands we could find and notify them on social media. Rich’s Call to Action.

Reporting Tools 78

Reporting Tools Research Software Advertising User Testing 78