Userpilot

JANUARY 19, 2023

You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. Quantitative metrics help SaaS companies measure key performance indicators (KPIs) , improve customer satisfaction , and boost revenue.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

JANUARY 31, 2023

Do you want to track product launch success with relevant KPIs and metrics but don’t know where to start? Userpilot can help you track product launch success with in-app engagement tracking, customer segmentation , and real-time analytics. TL;DR Product launch in SaaS refers to bringing a new or upgraded product to the market.

Onboarding KPIs 98

Onboarding KPIs Product launches Analytic Tools Feedback Software 98

Userpilot

JANUARY 23, 2023

Wondering what customer success OKRs are and how they can help your customer success team flourish? With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. – Use different types of surveys to collect customer feedback.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Onboarding KPIs 97

Userpilot

JANUARY 18, 2023

TL;DR Product-led growth brings lower acquisition costs, shorter sales cycles, higher retention rates, and more satisfied customers. Simplifying the onboarding experience , personalizing the journey based on the JTBD, and optimizing in-app messaging can all boost your product-led growth rate. What is PLG strategy?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Marketing 98

Userpilot

JANUARY 14, 2023

To measure product success , use a range of engagement metrics (feature usage rate or product adoption rate), customer satisfaction metrics ( CSAT or NPS ), retention metrics ( customer retention rate , customer churn rate ), or revenue metrics ( CAC and CLV ). Feature backlog prioritization based on customer needs.

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

JANUARY 3, 2023

Ready to double down on customer retention automation? Three of the best customer retention software to use. Three of the best customer retention software to use. Customer retention is a company’s ability to keep its existing customers for as long as possible. Reduce churn among existing customers.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98