Alchemer Mobile

FEBRUARY 18, 2021

Back in May of 2020, we dug into the mobile data to reveal changes in DAU (daily active users) across different industries. Ultimately, most mobile marketers and digital transformation experts know that more personalized experiences lead to better brand loyalty and therefore less churn. Transparency.

Travel 230

Travel Feedback Software User Testing Strategy 230

Centercode

FEBRUARY 18, 2021

And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. User Experience as a field? Our phones talk to our lightbulbs; our speakers communicate with our thermostats. Not really a thing.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

Usersnap

FEBRUARY 15, 2021

“Phew” is what your users say when they realize it’s that easy to take a screenshot of a bug. But can you win customers’ hearts with “phew”? The new Usersnap widget and project templates are here to boost your “wow” levels by making user feedback more versatile and adding research value to help you make wiser product decisions.

User Testing 52

User Testing Feedback Software Customer Feedback Customer Experience 52

Userpilot

FEBRUARY 14, 2021

Product-Led Growth Lifecycle Marketing Personalized In-App Experiences Product Marketing Viral Loops Affiliate Marketing Conclusion. In-app marketing can include notifications and tooltips to guide users to build habits or use a feature – thus improve user activation, engagement and feature adoption.

Feedback Software 96

Feedback Software Research Software Customer Experience User Testing 96

Speaker: Daniel Foster, Strategy Lead, TechSmith & Vic DeMarines, VP of Product Management, Revenera

Join us for a discussion about experimenting with data-driven onboarding to boost customer experience during trials and drive business outcomes. TechSmith’s Snagit Strategy Lead, Daniel Foster, will share how he leveraged product usage data, segmentation, and targeted onboarding messaging to improve trial users’ experiences.

User Testing

The Product Coalition

FEBRUARY 15, 2021

All startups built double-sided marketplaces, serving B2C as well as B2B customers. It requires to permanently: Run experiments Embrace failure, and to Abandon the famous “heroic inventor” mental model, mimiking Steve Jobs. Start with customer care, and steal from Zappos. sales, marketing, customer care, finance, HR…?—?no

Agile 186

Agile Startups Technical Review Software Review 186

Gainsight

FEBRUARY 16, 2021

You may wonder what does college basketball and customer success have in common. Your coach, or in this case a Chief Customer Officer or VP of Customer Success , must have a vision, plan, and direction. There’s not just adoption and user analytics. And when teams get to elite levels of play, they don’t plan to lose.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52