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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

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How Small Companies Can Benefit From Mobile App Development India?

The Product Coalition

As the citadel of tech-driven small businesses and startups, India has already come to the forefront in turning mobile apps into its footprints. The Mobile app development India is now primarily engaged in shaping the mobile presence for small businesses and startups. Well, the reasons are too many.

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Best Tools for Customer Engagement in SaaS Products

Userpilot

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

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HelpScout vs Usetiful vs Userpilot: Which is Best for Your SaaS?

Userpilot

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. What is HelpScout best for?

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Whatfix vs HelpScout vs Userpilot: Which is Best for Your SaaS?

Userpilot

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. It offers interactive walkthroughs and task automation.

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A decade in the making: An oral history of Intercom’s first 10 years

Intercom, Inc.

Join us as we recall the initial aha moment, the early startup missteps, and the major milestones that have marked our first 10 years. Karen Peacock: So Intercom is and will be the modern customer communication platform. This was pre-Stripe, pre-anything, pre any good technology that we know today.

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Userpilot vs Help Scout: Which is Best for Your SaaS?

Userpilot

This article is going to dive into the Userpilot vs Help Scout debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. What is Help Scout?