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Best New User Onboarding Tools for SaaS in 2021

Userpilot

You can think of onboarding as the ongoing process of educating your customers in how to get the most out of your SaaS product. Technically speaking, this is known as "primary onboarding." Your product managers will be able to build a basic onboarding system in a matter of minutes, without using any code at all.

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Product Tours In 2021: The Ultimate Guide

Userpilot

We generally advise against linear, top-down product tours. Instead, you should opt for an interactive walkthrough type of product tour. Product tours generally include a welcome screen , a survey to segment users, a checklist , and experience flows for each of the key activation points. Make it interactive.

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Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

An interactive walkthrough is a step-by-step, interactive guide to your product that will ultimately lead your users to activation. Exactly what constitutes activation will vary for different use cases of your product. Our SaaS customers that use walkthroughs have managed to achieve: Higher activation rate. I hear you.