2019 Customer Communications Finance Systems Review 
Gainsight
JANUARY 31, 2022
This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. For Gainsight, one of the best examples we have seen of a company successfully incorporating CS as an ethos and a technology in a time of hyper-growth is Totaljobs. The Role of Technology.
Gainsight
JUNE 10, 2021
They evolved their Health Score and devised a new scorecard system aligning each of their customers’ segments. ” Being proactive in creating meaningful communication with their customers has proven to be vital to their success and an essential element of driving renewals, expansions, upsells, and advocacy. .
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