2021 in conversation: Learnings from the podcast
Intercom, Inc.
DECEMBER 21, 2021
Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. My first job out of college was with the Boston Consulting Group (BCG) as an individual contributor as well. And I became an excellent individual contributor.
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