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Four beliefs shaping our vision for customer support

Intercom, Inc.

Although we’ve seen consumer software improve in leaps and bounds in the last few years, legacy support software just hasn’t kept up. “44% You can gather crucial qualifying information to build rich customer profiles, target different content to different types of customers, and customize the messenger to suit your brand.

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Software Release Notes Template

Userpilot

One of the most important goals of a product release note is to communicate the value of product improvements to the customer. If you want to accomplish this, you should keep these tips at the back of your mind as you document product updates: Write in clear and concise language, avoiding technical jargon. Make it user-centric.