Feature prioritization in product management: the key to building products that sell
Product Management Unpacked
MARCH 5, 2019
Enhancement requests became associated with ‘problem resolution’ or reported problems in customer service/support systems, and therefore became bug tracking and fix records since those systems existed and were easiest to leverage. Enhancements not very long ago were a paper, phone call and/or email-based process, but quickly moved to digital.
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