Userpilot

JULY 27, 2023

KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position. A higher revenue growth rate generally indicates positive business performance.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Gainsight

JUNE 10, 2021

Jen gave critical insight on how to provide training, coaching, assets, and tools through Gainsight’s CS Enablement. Effective strategies begin with three thoughts: will this have a net negative, a net neutral, or a net positive impact on your customers. Enablement: The Key to CS Success starring Jen Bruno, Gainsight’s Senior.

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

Mixpanel

MAY 12, 2020

In addition to running product and design, he also oversees our support and education teams. And then you want to go and really focus on those users and make sure that you’re in a position where you think you can out-serve them compared to any other company that’s out there. And when you start out you always need mentors.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52