Userpilot

SEPTEMBER 28, 2022

Tracking product management metrics helps you improve your product, identify and remove friction in the user journey, and make data-driven decisions. Here are the 3 best tools to improve product management metrics. As previously mentioned, software products are becoming more data-driven by the way. Customer Lifetime Value (CLV).

Onboarding KPIs 72

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 72

Userpilot

MARCH 18, 2021

Their job is to sell prospects on the vision of your company. Take a look at how these companies position themselves: Product Onboarding Tool. vs. A Product Onboarding Tool for Startups. vs. The Product Growth Tool for Product Teams. Which one would you buy from? I’m guessing the answer is “ it depends ”.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JANUARY 8, 2021

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. On a scale of one to ten, how likely is it that you would recommend [your company/product/service] to a friend or colleague?”. Well, software is not one of them. What is NPS? Source: Userpilot. Source: Retently.com.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization Weak Development Team 66

Usersnap

MARCH 6, 2019

This is especially true for websites and other digital services. As service and product providers, we need to adhere to one maxim: ‘The customer is always right’. This approach is informal and renders quick results, both for the customer and support team. Customers will have a tangible experience to refer to.

User Testing 66

User Testing Customer Feedback Feedback Software Customer Experience 66

Userpilot

FEBRUARY 20, 2024

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. This approach to product management reduces bias and guesswork, ensuring every new product or feature released aligns with user needs and the ever-evolving market demands. What is a data product roadmap?

Data Visualization 89

Data Visualization Feedback Software Research Software User Testing 89

Userpilot

MAY 10, 2023

TL;DR AI product management focuses on managing AI initiatives and incorporating AI-based solutions into digital products to better understand user needs and enhance customer experience. AI tools like Tobii and Affectiva help teams with usability testing by tracking user eye movements and interpreting their emotions.

Artificial Inteligence 81

Artificial Inteligence Feedback Software Research Software Analytic Tools 81

Intercom, Inc.

AUGUST 25, 2020

Typically on this podcast we’ve focussed on how the product org is structured in a contained way but just as “no person is an island” – no discipline can operate in a vacuum once the company starts to scale. The democratization of software adoption doesn’t necessarily work at scale.

Marketing 238

Marketing Feedback Software Onboarding KPIs Reporting Tools 238