ebooks Customer Satisfaction Reference Reporting Tools Resources 
Gainsight
SEPTEMBER 26, 2023
Today, CS teams must adopt digital tactics to scale efficiently, while serving their customers the seamless blend of digital and in-person experiences they’ve come to expect from technology providers. What’s Digital Customer Education? Companies know onboarding is important.
eG Innovations
MARCH 1, 2022
When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The Challenge of Help Desk Teams: Lack of Tools and Visibility.
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