Reveal

NOVEMBER 20, 2023

Reveal Embedded Analytics Creating comprehensive software solutions can be a daunting task. Nowadays, it’s not only possible but incredibly efficient to develop software solutions with stunning user experiences, seamless interactions, seamless theming, robust data binding, self-service dashboards, and powerful business intelligence.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

Userpilot

JANUARY 29, 2024

To create an effective design for SaaS apps, perform user research , define clear objectives, create and visualize the information architecture, and build your prototypes using device-specific features. Communicate your product’s value with clear instructions and use webinars to improve customer engagement. Creating S.M.A.R.T

Feedback Software 99

Feedback Software Analytic Tools Research Software Data Visualization 99

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? As the world moves towards a data-driven economy, businesses are keen on data trends and hiring people who know the ins and outs of data. Big data analytics is a growing global market expected to reach $550 billion by 2028. To learn more via video, watch below.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Alchemer Mobile

OCTOBER 14, 2021

From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself. What tools or methodologies do you use? “Managing up with data. What tools or methodologies do you use?

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Mixpanel

FEBRUARY 23, 2024

Onboarding new users is one of the biggest challenges a technical product faces. This is doubly true when a portion of those would-be users don’t have technical backgrounds. These are all machine learning-based models that we have built with help from our data science team, and the models are trained on retention data.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

ProductPlan

FEBRUARY 9, 2024

Sticking to inflexible annual planning cycles can introduce significant challenges in the era of rapid technological advancements. The static nature of traditional product planning cycles fails to consider quickly-improving technologies and unforeseen changes in the market. Firstly, you want to review your product vision.

Data Visualization 99

Data Visualization Customer Feedback Feedback Software Analytic Tools 99

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding.

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Knowledge bases are a valuable tool in building that understanding. Reduce customer churn due to friction.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Experience 89

Intercom, Inc.

JANUARY 2, 2019

This next chapter has already begun, with our new automation technologies like bots and the ability for our customers to connect Intercom with more of the other tools they use every day. We know that you use a lot of different tools to succeed in your work and managing those tools can lead to wasted time.

Technical Review 141

Technical Review Analytic Tools Feedback Software Customer Communications 141

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. And it doesn’t help reduce the confusion when every tech vendor rebrands their products as AI. Using analytic methods is not new.

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. NPS surveys track customer loyalty and provide insights into their satisfaction. Let’s dive in!

Feedback Software 81

Feedback Software Analytic Tools Research Software Customer Feedback 81

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. This guide dispels 12 pervasive myths of product management, instead offering data to support truths and guidance around how to better understand the profession.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

JULY 21, 2022

But how do you implement a customer service model correctly? Customer service is more than responding to email requests. You must ensure that your users have access to self-service support and human help at all times—which might get complicated in practice. A customer service model is necessary for customer success.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

MARCH 6, 2024

Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. Next, use the research insights to map out the customer journey for each persona, focusing on their actions at different touchpoints , challenges, and conversion events.

Analytic Tools 82

Analytic Tools Data Visualization Research Software Onboarding KPIs 82

Gainsight

JULY 16, 2021

You have a technology platform. Using the right CS tech platform should provide you with features and functionality to give you visibility into your customer base. But are you leveraging it enough and in the proper manner to leverage the advanced analytics to uncover more meaningful insights? Absolutely!

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Feedback Software 40

eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces. Register for the webinar.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

TIBCO - Thought Leadership

MAY 6, 2019

Innovation in analytics and business intelligence (BI) is a must-have for companies trying to ensure a successful future in the digital age. For companies looking to innovate and keep pace with the ever-evolving field of analytics, understanding the trends that will have the biggest impact is critical. Top BI & Analytics Use-Cases.

Analytic Tools 99

Analytic Tools Data Visualization Artificial Inteligence Technical Review 99

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Provide great customer service to improve customer experience and make your products stand out. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. If any of those services are impacted by a technical fault, the fault needs resolved fast. Citrix Stack Monitoring Tools. Citrix Cloud is monitored 24/7 Citrix. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Gainsight

MARCH 11, 2020

If you want to build the best product, you need access to the best reporting and analytics. Data, as prolific as it may seem, is still underutilized. But it’s data that provides the answers to critical questions that could mean the success or failure of your product. Adoption Report. Path Analysis Report.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 28, 2023

In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. Personalize the customer journey from the start by collecting data using welcome screens and personalizing their first-time user experience. Organize webinars to help users adopt more advanced features.

Analytic Tools 82

Analytic Tools Feedback Software User Testing Data Visualization 82

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

PMLesson's Ace the PM Interview

APRIL 2, 2020

Data Science is a booming field in today’s marketplace. According to the Economist , the world's most valuable resource is no longer oil, but data. Millions of data science jobs are opening up to accommodate this increasingly data-driven economy. Want to take the first steps in becoming a data scientist?

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Software Review 52

Userzoom

MAY 20, 2020

The following tips are taken from our latest on-demand webinar , where Mary Luong, Sr. You can download the full webinar below…. WATCH THE WEBINAR. 1) Don’t be too technical. 1) Don’t be too technical. Regardless of whether you work in the tech sector or not, your business and industry has jargons and acronyms.

User Testing 120

User Testing Research Software Customer Feedback Technical Review 120

Usersnap

MARCH 29, 2023

You’ll learn how they improved their user-ticket resolution rate by 30% with the help of a customer feedback tool , what their issues were, and how they were able to receive better qualitative feedback with Usersnap. based automotive service company founded over 70 years ago in Missouri. Let’s dig in.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Feedback 52

Gainsight

JUNE 18, 2020

Janine: IBM is a data-driven company. More and more businesses are wanting to purchase as a service and in subscription models which means you really need a proactive post-sale motion to drive adoption. . Third, I’m a big believer in the integration of customer success applications with AI and data science.

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. In our survey, nearly half (47%) of support teams report that inbound volume has increased since the outbreak and by an average of 51% above their normal volume.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

Userpilot

APRIL 8, 2022

Userpilot vs Appcues as your new user onboarding tool ? Appcues is a great product experience tool that you can use to onboard users with product tours. Appcues get better reviews for the ease of administration. They offer basic customization and very limited analytics. Userpilot vs Appcues: Trust the reviews.

Analytic Tools 92

Analytic Tools Data Visualization Software Review Customer Experience 92

Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. But the tool requires the user to go through several activation points both in the web app and the mobile app.

Research Software 71

Research Software Reporting Tools Data Visualization Software Review 71

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. But to build fantastic documentation of your own, you need to choose the right tool for the job. User persona example.

Document 82

Document Analytic Tools Feedback Software User Testing 82

Userpilot

APRIL 28, 2023

It saves time and resources and improves customer satisfaction by providing self-service support to customers. In this article, we’ll explore why you need a knowledge base, its core elements, how to build a knowledge base for your product, and the best knowledge base tool. What to include in self-service knowledge bases?

Analytic Tools 70

Analytic Tools Feedback Software Research Software Data Visualization 70

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. It’s more than “Training, Titles, Ceremonies, and Tools.”. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. Predictability.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Userpilot

JANUARY 15, 2024

Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. Its principles include value, usability, adaptability, and desirability UI design focuses on the visual and interactive elements of an app or website, emphasizing intuitive and aesthetic interfaces. What is UI design?

Research Software 80

Research Software User Testing Feedback Software UX 80

Gainsight

JANUARY 31, 2022

This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. For Gainsight, one of the best examples we have seen of a company successfully incorporating CS as an ethos and a technology in a time of hyper-growth is Totaljobs. The Role of Technology.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. However, for all of us who are building digital products and services, so many invaluable customer insights and personalized engagements are happening within the product itself.”. Click here to read the blog.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 74

Analytic Tools Feedback Software Reporting Tools Data Visualization 74