Sat.Jul 06, 2024

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Balance of Customer and Complexity

The Product Guy

We delve into the complexities of collecting and utilizing user feedback in product management. Our expert panel discusses strategies for de-risking assumptions, understanding user journeys, and the importance of testing through various methods like landing page tests and concierge tests. We explore the balance between being customer-centric and maintaining profitability, emphasizing the need to focus on solving core problems effectively rather than trying to address every customer request.