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KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position. A higher revenue growth rate generally indicates positive business performance.
Effective strategies begin with three thoughts: will this have a net negative, a net neutral, or a net positive impact on your customers. Despite the size and global complexity of the company, they developed a vision and roadmap to success with four KPI: revenue growth, lead pass to Sales, retention, and merchant satisfaction NPS.
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