Userpilot

SEPTEMBER 14, 2023

Psychographic segmentation is a user segmentation model based on shared psychological traits, like values and beliefs. feature and event tagging) or surveys. Finally, use segmentation to figure out who your ‘power users’ are and leverage their expertise for beta testing. A/B testing in Userpilot.

Customer Experience 105

Customer Experience Analytic Tools User Testing Feedback Software 105

ProductPlan

SEPTEMBER 26, 2019

That’s why product managers leverage beta testing. Internal tests can’t replicate what happens in the real world. A well-run beta program will net a slew of bug reports, suggestions, and additional requests from beta testers. The longer a beta program runs, the more input you’ll receive.

Feedback Software 56

Feedback Software User Testing Product Research Customer Feedback 56

Mixpanel

SEPTEMBER 9, 2020

Academic books and papers covered the psychology of user behavior and the foundations of quantitative research. We tested the prototype on a small group of PMs and, after confirming their interest in getting the answers to these questions, we landed on the “book of questions and answers” concept. and organized it in a doc.

Analytic Tools 52

Analytic Tools User Testing Product Research Customer Feedback 52

Userpilot

OCTOBER 6, 2022

They also track product usage and conduct A/B tests. performing tests and experiments to assess the effectiveness of solutions. Moreover, PMs need to be familiar with psychological and UX design principles to build products that are usable and accessible, and delight users. They need to be able to build and test hypotheses.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools User Testing 98

Userpilot

OCTOBER 10, 2022

They may also be happy to test new features and recommend the product to others. You can also invite them to be beta testers of new features or complete a friction log. Some argue that the NPS score has strong psychological foundations which may make it more accurate. NPS response tagging in Userpilot.

User Testing 98

User Testing Feedback Software Onboarding KPIs Analytic Tools 98

Intercom, Inc.

MAY 12, 2020

“Hey, we tested this specific UI with these people and here’s what we found out.” “Testing is expensive versus intuition, right?” So let’s do a multivariate test. Let’s roll them out, let’s do extended betas, let’s see which one performs.”

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173