Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? Every business has its own unique needs and goals when it comes to collecting user satisfaction data. Build in-app NPS surveys with no code. What is an NPS Survey?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

SEPTEMBER 24, 2020

If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. Net Promoter Score is one of the best known and most widely-used ways of measuring customer experience in the world.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

Userpilot

MARCH 23, 2022

Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. It’s obtained by asking customers how likely they are to recommend your product to others. They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

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Userpilot

JANUARY 8, 2021

Some industries like SaaS will have an average NPS of 30. NPS or Net Promoter Score is what many consider to be the gold standard of measuring customer loyalty. The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Well, software is not one of them. What is NPS?

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Weak Development Team 89

Userpilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. One metric that has become increasingly popular in measuring customer loyalty and satisfaction is the Net Promoter Score (NPS). You can run NPS surveys in-app or by e-mail.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

DECEMBER 15, 2022

How does tracking NPS give you the insight you need on how to better engage customers ? By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. The best tools to use to track NPS are Userpilot and SatisMeter. What is a good NPS score?

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98