Net Promoter Score: The Complete Guide to NPS SaaS
Userpilot
APRIL 27, 2023
In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof.
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