Oracle’s Catherine Blackmore on the evolution of customer success
Intercom, Inc.
APRIL 7, 2022
It doesn’t matter if they have the best vision of how to leverage their technology or if they’re experts in the ways of the future when all your customers are trying to do is go live. Agility is central to the role. 2007 was when the iPhone was launched and when LinkedIn finally became profitable. We even developed products.
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