The Product Coalition

SEPTEMBER 4, 2023

This spotlight represents your active customers who are reaching out with their feedback and requests. And customer requests are easy to pay attention to; for any mature company, there will be plenty of them. The problem with spotlight vision is that it can lead to a skewed understanding of the customer base as a whole.

User Testing 125

User Testing Customer Feedback Vision Customer Experience 125

Sachin Rekhi

FEBRUARY 16, 2020

Slack - We Don't Sell Saddles Here, written by Stewart Butterfield in 2013. Vision: Product Walkthrough. Sometimes these visions of the future are also shared with existing and potential customers to help portray your company's ambitions. Elon Musk has put out some of my favorite product vision walkthroughs.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

NOVEMBER 23, 2023

You can either use AI models trained on generic data, like OpenAI, or custom models trained on your own data. If you integrate an existing model into your product, like most SaaS companies, it won’t be enough to outperform your competitors. When integrated well, AI can enhance the product experience for customers.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools Reporting Tools 104