Userpilot

JANUARY 30, 2023

Providing live demos that include proper training for users and make the product stand out, like Airfocus. The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. It illustrates the distribution of different types of technology users. Innovators (2.5%

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. If you want to start collecting user behavior analytics for your own SaaS company then it’s time to get your free Userpilot demo today !

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Gainsight

OCTOBER 5, 2021

Before 2013, tech companies approached customer relationships in much the same way. In 2014 and 2015, leaders recognized that proactive relationship management improved customer experience, satisfaction, and sentiment. Well, technically , it started in 2007 with the introduction of the iPhone and other smartphones.

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. You can do this by immersing yourself in their processes and taking part in sprint planning, reviews, retrospectives and demos.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

Userpilot

JULY 12, 2021

Harvard Business Review reports that “acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one." A 2014 McKinsey report revealed a 126% profit improvement for companies that make extensive use of customer data analytics compared with competitors that don’t.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. Sales If you’ve ever sat in on a sales meeting with a client, you’ll know what happens in a typical product demo. At the time, back in 2014, this was so much easier than having to navigate around using Google Maps.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Intercom, Inc.

FEBRUARY 7, 2019

Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public. Then I left Google in 2014 to start Coda. I worked on Office, then Windows, then SQL Server. Matt: Incredibly impressive.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171