2016 Finance Inbound Systems Review 
Gainsight
DECEMBER 23, 2019
At Pulse 2016, SaaStr’s Customer Success for Start-ups track was one of the most popular series of sessions in the entire conference. So, is there inbound coming in? AO: Yeah, support needs to be the how to break fix system… AS: Critical. Jason: I’m super excited about this next session.
Intercom, Inc.
FEBRUARY 10, 2022
The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. We surveyed over 1,200 global support leaders across a range of sectors like tech, e-commerce, and finance. Last month, we published the second edition.
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