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The ultimate marketing technology stack for 2019

Intercom, Inc.

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

I first started using Intercom back before OpsGenie got acquired by Atlassian, and 2018 was when the acquisition occurred. We had an inbound sales team as well, basically quite a few groups. Not only do we have this wave of inbound customer volume, we’ve got change in customer expectations. We had a pre-sales team.