Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

MARCH 7, 2024

Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female. According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% of leadership roles. Again…Why?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Atlassian

JANUARY 27, 2022

All Atlassian’s ITSM competitors are monolithic solutions that start at half a million dollars and need an army of consultants to get started. As part of Jira Service Management, Percept.ai’s virtual agent technology will automate day-to-day support interactions. Today, there are nearly 4,000 Atlassian under Sri’s leadership.

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Reporting Tools Data Visualization Analytic Tools Research Software 52

Business of Software Conference

FEBRUARY 16, 2021

15:53 James Avery, Kevel: Yeah, so we we’ve usually been about half and half when we look at like product engineering, and then sales, marketing operations. We’ve always tried to be pretty engineering and product heavy, just because we are, we’re, we’re built for developers and product managers. Salespeople.

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Feedback Software Weak Development Team Customer Communications Customer Experience 59