Remove 2023 Remove Generative AI Remove Positioning Remove Strategy
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At Pulse 2023, Gainsight Doubles Down On Digital Customer Success and Generative AI

Gainsight

Pulse 2023 opened today, and with it, the community of thousands of Customer Success (CS), Product, and Community professionals set in motion the next era of our industry: Digital Customer Success (DCS). What’s Next: Digital Customer Success The theme of Pulse 2023 is What’s Next? It’s a problem of people, strategy, and process.”

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Product Briefing – September 14, 2023

Department of Product

NN Group) Strategy – Product vs. distribution: which one is more important? Meet Height, the AI project manager bringing the power of LLMs to your tasks. Get suggestions for strategy, design, and more ✏️ Fast-track drafting copy and release notes ? I had a realization yesterday over coffee with a friend. With Height: ?Get

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Product Briefing – October 5, 2023

Department of Product

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. With its podcast strategy failing, it’ll be interesting to see if this shift to audiobooks works.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. About 73% of U.S.

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New Product Launch Checklist: How to Plan a Successful Launch

Userpilot

Craft your product positioning statement. Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy. The mistakes and successes of each company’s business strategy. Benefits of product positioning.

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Product Briefing – November 2, 2023

Department of Product

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

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Top Three Takeaways From the 2023 Gartner Market Guide to Customer Success Management Platforms

Gainsight

Traditional AI applications, such as automating routine tasks and surfacing relevant customer data, have been around for years. At Gainsight, we launched Horizon AI in 2021. But generative AI is upping the ante on what customers expect from their software vendors. Check out Gainsight CS. and/or its affiliates in the U.S.