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Two Development Team Configurations I Lobby Against

Mironov Consulting

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. But there are some engineering team configurations that I see as problematic.  So

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

Using product analytics and personas , product managers can furnish sales with the optimal customer profiles for active and engaged users. Whether they’re called account management, customer service or customer support, this team is integral in nurturing a loyal customer base. Customer Success. Loyalty programs.