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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

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12 KPIs to Measure and Improve Your Fintech App Onboarding

The Product Coalition

If your onboarding process doesn’t give a good first impression, you risk becoming one of 24% of apps that are used once and then uninstalled, losing three-quarters of your daily active users in the first week. Effective onboarding is also necessary to set your users up to use your app successfully.

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Design Challenges: Designers Demand Reform as Unfair Tasks Miss the Mark (part II)

UX Planet

Table of contents (part I) To read the first part of the article click here 1. As highlighted in this article, design work is multifaceted and often requires considering various aspects. Cognitive dissonance I also talk about it in the same article I mentioned above. Background context 2. Methodology 3. Findings 4.

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Product Roadmap Presentation: 6 Examples Included Templates

Usersnap

In this article, we’ll reveal the art of creating roadmap presentations that don’t just align internal teams and external users but also set the stage for a successful execution. On the flip side, Public roadmaps invite and incorporate user feedback , encouraging a community-driven development approach.

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Unlocking the Power of the Blue Ocean Strategy: A Comprehensive Guide for SaaS Businesses [2023]

Userpilot

This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. But what exactly is it and why does it matter?

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Unlocking the Power of the Blue Ocean Strategy: A Comprehensive Guide for SaaS Businesses [2023]

Userpilot

This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. But what exactly is it and why does it matter?