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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? If the same has happened to you, then you’re probably asking yourself: how should I most effectively use the customer feedback that comes in to make better business decisions? What is Customer Feedback Analysis?

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Built for you: Behind conversation topics and custom reports

Intercom, Inc.

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. Tanya Sivo: Hi, my name is Tanya Sivo and I’m a product designer. What does success look like?