Lenny Rachitsky

APRIL 18, 2024

For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

Startups 97

Startups Feedback Software Crowdsource Customer Feedback 97

Userpilot

SEPTEMBER 8, 2022

Some of the best in-app help center design examples in the SaaS market belong to Userpilot, Slack, Miro, Jira, Asana, Loom, FullStory, and Mural. In addition to the knowledge base articles, there’s also a community forum that serves as a crowdsourced support team, a technical product documentation center, and search functionality.

Feedback Software 89

Feedback Software Customer Experience User Testing Customer Feedback 89

All About Product Management

MAY 7, 2008

Traditionally when I think of the job of the product manager I think of someone who is half marketing and half engineer – someone who is 50% orientated towards business needs and 50% orientated towards technology. I wrote a blog post a few months ago about Product Management moving into IT/IS departments.

Research Software 48

Research Software Crowdsource User Testing Product Management 48

Business of Software Conference

APRIL 9, 2021

Everybody’s slowing down, including your customers so often, we’re b2b. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. We’re not a so many jobs can’t afford to say that. But those of us who can, I don’t see any reason why we shouldn’t.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40