Intercom, Inc.

OCTOBER 13, 2020

New software engineers quickly learn that a lot of complexity arises from error handling. Support teams get a lot of repeated inbound questions, which get tedious to answer. We took an off-the-shelf Python search engine and built another test bot that could answer our own inbound support queries.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Business of Software Conference

MAY 21, 2020

And all of these have brand recognition. There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. So, if you put up a job post on LinkedIn then that’s a form of inbound hiring as these candidates need to proactively apply to be considered for the job.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Mixpanel

FEBRUARY 23, 2021

He continued, “If I had a good metric at that time that represented product-market fit, we’d probably have $500K more in our bank account and wouldn’t have spent two years in misery.”. ” Startup Grind Jaclyn Allen, Partner Success Manager, and Daniel Reilly, Software Engineer, Startup Grind. And a keyword here is organic.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130