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Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.
Bringing team members together, organizing user research, product demos, road mapping and more. If your app serves as a time-saving support tool for banking customers, these things will look very different compared to a level-based gaming app seeking to monetize. A mixture of approaches and resources will be useful here.
And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. ” Similarly, I see managers on Twitter saying, “Oh, that’ll make performance review season so much easier.”
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