Remove Branding Remove Dashboard Remove Embedded Analytics Remove Feedback Loop
article thumbnail

14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

article thumbnail

9 Growth Initiatives for Successful Companies [With Examples]

Userpilot

To take full advantage of growth opportunities, use product analytics to inform product decisions. Strategic partnerships with other companies allow SaaS businesses to access new markets, benefit from partners’ acquisition channels and brand awareness, and leverage their expertise. PLG depends on the self-service model.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Customers become brand advocates. Lay out a customer journey map.

article thumbnail

User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Customers become brand advocates. Lay out a customer journey map.

article thumbnail

How to Increase Customer Lifetime Value with Personalized Retention Marketing?

Userpilot

Sales analytics to identify better-qualified prospects and improve your marketing strategy. Collecting customer feedback and engagement data in-app to locate and address their pain points. You can offer proactive self-service support via a help center. So, ensure you collect customer feedback and act on it.

article thumbnail

PX for Multi-Product Companies

Gainsight

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?

article thumbnail

How to Collect and Manage Feature Requests in SaaS

Userpilot

Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should. Bug fixes requests.