Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Mixpanel

APRIL 7, 2022

Imagine a productivity app with a visual brand that’s more triggering of a fast food chain, therefore emotionally confounding to users. This is why, especially in today’s competitive app market, user friction must be a top priority if you want your product to succeed. That’s user friction. That’s user friction.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40