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I then moved into an interaction designer role before there was a UX title. As I coached teams on how to make better decisions about what to build, I often got feedback that it was messy. I identify as a coach and not a consultant. I do use ChatGPT for some real customer synthesis. They didn’t know what to do when.
A few highlights: JPMorgan launched a ChatGPT-like internal tool (“IndexGPT”) to assist wealth advisors with research. Morgan Stanley rolled out a GPT-4 powered assistant for its financial advisors (to query internal research databases). Source: McKinsey & Company Notable Developments 2024 In 2024, U.S.
So once I made the decision to move ahead on the launch of Crafty CTO , I wanted to get on with it. John is (among an unfairly long list of other things) a skilled UX designer and great with visuals; I am skilled with words. I started out skeptical of ChatGPT , the “word AI,” and its Large Language Model (LLM) brethren.
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